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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Closing the Sale and Implementation | - Sales closure techniques
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
HP Selling HP Document Solutions Sample Questions:
1. How does do some copier manufacturers obtain the customer's commitment to take their solution proposals seriously?
A) They gain a commitment from the customer to present their findings to the purchasing department.
B) They secure an executive audience for the presentation of their executive summary.
C) They secure a meeting of all the users toestablish their "pain points."
D) They draft an agreement to buy up any existing copier contracts from the customer.
2. How can an organization use HP print security solutions to secure information outside its normal client/server network environment?
A) to ensure that the correct party is billed for its printing
B) to ensure that print servers are firewalled
C) Explanation:
QUESTIONNO: 25
How is the Jetmobile solution for secure check printing installed on a customer's printer?
A. by a flash card upload
B. by a DIMM slot in the printer
C. by a download via HP Web Jetadmin
D. by a download directly to the printer from the Jetmobilewebsite
D) to ensure that hard copies delivered by normal mail are routed directly to the correct addressee
E) to control access to print output and secure remote printing over the Internet
3. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the management of output from non-windows environments
B) the number of IT help desk calls that relate to printer issues
C) the development of processes forprinting special fonts and bar codes
D) the document management system the customer wants to deploy
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: E | Question # 3 Answer: B |




