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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207
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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?
- A. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
- B. Extend the Service Account object with new fields for notification preferences.
- C. Create a custom object associated with the Account with notification preferences.
- D. Use the existing notification preference fields in the Party object.
Correct Answer: D 🗳️
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What ' s one area the consultant should consider for process improvement?
- A. Electronic funds transfers
- B. Payment reminders
- C. Customer satisfaction surveys
- D. Rate change notifications
Correct Answer: A 🗳️
An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?
- A. Create one child product for all cost components.
- B. Create child products for each cost component.
- C. Create different pricing elements for each cost component.
- D. Create custom fields on the line item object for each cost component.
Correct Answer: C 🗳️
An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?
- A. Create a custom formula m DataRaptor Load.
- B. Create a custom formula m DataRaptor Extract
- C. Create a custom field in the Contract object
- D. Create an Apex Class
Correct Answer: B 🗳️
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A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers
- A. Velocity Build Tool
- B. Big Objects Manager
- C. Velocity Installation Assistant
- D. IDX Workbench
Correct Answer: A,D 🗳️
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