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Salesforce Salesforce-Loyalty-Management Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Loyalty Management Accredited Professional Exam |
| Exam Number: | Salesforce-Loyalty-Management |
| Related Certifications: | Salesforce Loyalty Management Accredited Professional |
| Real Exam Qty: | 60 |
| Passing Score: | 70 |
| Exam Format: | Multiple Select, Multiple Choice |
| Available Languages: | English |
| Exam Price: | $150 USD |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 24 months |
| Sample Questions: |  |
| Exam Way: | Online proctored or Onsite at a testing center |
| Pre Condition: | Candidates should have experience with Salesforce administration and implementation of Loyalty solutions. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Loyalty-Management-Accredited-Professional-Exam-Guide |
Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration & Data Model | 15% | - Use APIs for Loyalty Management - Understand the Loyalty Management Data Model - Integrate with Salesforce CDP (Customer Data Platform) |
| Member Management | 15% | - Configure Member Types and Member Accounts - Manage Member Statuses and Data Privacy - Understand the Member Enrollment Process |
| Loyalty Program Design & Setup | 25% | - Define and configure Loyalty Tiers - Configure program types (B2B, B2C, B2B2C) - Understand the business requirements and configure the Loyalty Program |
| Currencies & Points | 20% | - Define Rules for earning and redeeming points - Manage expiration policies for points - Configure Qualifying and Non-Qualifying currencies |
| Promotions & Rewards | 25% | - Configure Loyalty Promotions - Define rewards and benefit catalogs - Understand Voucher Management |
Straight Answers for Salesforce Loyalty Management Accredited Professional Candidates
The latest exam information lists 60 questions for the Salesforce-Loyalty-Management exam, to be completed within 90 minutes minutes. Knowing the format cold is half the battle — timed practice handles the other half.
These are the core domains of the Salesforce Loyalty Management Accredited Professional blueprint:
- Integration & Data Model (15%)
- Member Management (15%)
- Promotions & Rewards (25%)
The remaining domains appear in the full official outline, all of which our bank addresses.
Salesforce sets the following prerequisites for the Salesforce Loyalty Management Accredited Professional: Candidates should have experience with Salesforce administration and implementation of Loyalty solutions..
Check the current requirements on the official certification page before scheduling.
Validity is maintained, not assumed. Our dedicated IT team checks the system and pushes new versions to the site continuously, so the Salesforce-Loyalty-Management bank on sale is always the latest — with expert-verified answers across the Salesforce Loyalty Management Accredited Professional objectives. You can also pick the format that fits your devices: an easy-to-read PDF, a Windows PC test engine, or a browser-based online engine for Windows, Mac, Android, and iOS. Questions? Support replies to instant messages and emails within two hours.
Upon successful payment, the complete materials are available immediately: a download link on screen and an automatic email to your mailbox within about a minute. If nothing arrives within two hours, check spam and contact support. Every purchase carries a 365-day service warranty — you can download the latest valid version free whenever it is released, no matter when you bought — and a 50% renewal discount follows when the period ends.
Yes, we keep our promises — in writing. If you fail the corresponding exam within 60 days of purchase, email us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; we process verified refunds in full within seven days. The exclusions are plain: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. If you prefer, we will exchange your product for two others of equal value at no charge.
As of the latest information, the Salesforce-Loyalty-Management exam's passing score is 70 and the registration fee is $150 USD. Salesforce can adjust either figure, so verify both on the official site before you book.
Salesforce Loyalty Management Accredited Professional Sample Questions:
An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?
- A. The Loyalty tier group field ispopulated.
- B. The qualifying point reset date, period, and frequency are set on the tier group.
- C. The currency type field must correspond to non-qualifying.
- D. The Currency type field must correspond to qualifying.
Correct Answer: B 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
A Marketing Manager is trying to find a dashboard that shows a reward programsprogress but does not see any reports or dashboards with this information.
What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?
- A. Search Salesforce AppExchange for Loyalty Analytics apps.
- B. Createa permission set to run reports and assign it to marketing users.
- C. Enable CRM Analytics and create a Loyalty app.
- D. Modify the Marketing user profile to include permission to run reports.
Correct Answer: C 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
How should a Loyalty Management consultant integrate Marketing Cloud with Loyalty Management in order to create journeys for promotions?
- A. Use Marketing Cloud Connect
- B. Use Marketing Cloud Server-Side JavaScript
- C. Use Salesforce Customer DataPlatform
- D. Use Custom Apex code via a middleware ETL tool
Correct Answer: A 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
A large retail company wants to award its customers 500 points when they join the Loyalty Program.
Which two configuration tasks below will be required to enable this type of award?
- A. Create a Benefit that adds 500 points when the new member reaches the Top Platinum Level tier.
- B. Create a Loyalty Partner and associate one of the Partner's products that mustbe purchased to award the
500 points. - C. Create a Transaction Journal with an Activity type of ''Enrollment'' that needs to be created when the customer signs up to join the Loyalty Program.
- D. Create a Process rule that awards 500 points when the Activity Type ='Enrollment''.
Correct Answer: C,D 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management astransactions.
What are two benefits a program gets by using Batch Management in this context?
- A. Load large volumes of external data coming from external systems
- B. Process large volumes of transactions
- C. Tracks the status and health of batch jobs
- D. Process zip files full of Loyalty Transactions coming from point-of-sales systems
Correct Answer: B,C 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
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