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HP HP2-H32 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Market and Customer Needs | 25% | - Business drivers and challenges for client virtualization - Identifying customer requirements and use cases |
| Selling and Closing Solutions | 15% | - Supporting post-sales engagement - Qualifying opportunities and proposing solutions |
| Solution Positioning and Value | 25% | - Cost, security, and manageability benefits - HP competitive advantages |
| HP Client Virtualization Portfolio | 35% | - Compatibility with major virtualization platforms - HP management software and tools - Thin clients, zero clients, repurposed PCs |
HP Selling HP Client Virtualization Solutions Sample Questions:
1. Why is the process of choosing a thin client much easier with HP than with Dell Wyse and other competitors?
A) Because HP offers the most comprehensive line of thin clients on the market
B) Because HP offers flexible thin clients that enable customers to use one model for a variety of operating systems
C) Because HP thin clients are much less expensive to buy than any comparable thin client on the market
D) Because HP offers a much smaller line of thin client models that cover a wider range of features
2. What is the first of three steps in the competitive sales process?
A) Learning about your customer
B) The competitor overview
C) Learning how the competitor sells
D) Developing a game plan
3. If your customer already has a competitor's client virtualization infrastructure, what can you offer from HP in terms of upgrades?
A) HP Thin Client desktop solutions
B) HP Total Care
C) HP extended warranty
D) Only a complete solution
4. Which feature differentiates HP t820 thin clients from HP t620 thin clients?
A) OS-dependent protocol
B) Intel Core i5-4570S processor
C) Enterprise-class 802.11 a/b/g/n Wi-Fi with dual internal antennas
D) Built with the environment in mind
5. Your customer is in the manufacturing market sector and already has a client virtualization solution. Now they want to open a remote office where customer representatives access central applications using various devices. You recommend placing a group of HPt510thin clients to make it easy for them to work when they are in the office. The customer wants to know when, by whom, and how long each thin client is used to make decisions on future additions to the network infrastructure.
Which HP software tool do you recommend that they use?
A) HP Smart Zero Dual Core
B) HP Device Manager
C) HP TeamTalk
D) HP Velocity
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |




