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HP HP2-N48 Exam Syllabus Topics:

HP Selling HP SaaS Solutions Sample Questions:

1. Which activities are the responsibility of the partner organization during on boarding? (Select three.)

A) managing the on boarding project
B) coordinating with the PSM to ensure everything is delivered as contracted
C) setting customer expectations
D) procuring SaaS hardware
E) negotiating ad-hoc service levels
F) involving HP Professional Services
G) deploying SaaS databases

2. What is included in an HP SaaS comprehensive offering?

A) SaaS platform hosting services, a perpetual license, 24x7 support and a Client Success Manager
B) SaaS platform hosting services, a term license entitlement. 24x7 support service, and a Client Success Manager
C) SaaS platform hosting services only
D) SaaS platform hosting services, a term license entitlement, 24x7 support service

3. What role does the partner organization's Success Manager play in the event of an outage?

A) helps the SOC respond to customer calls
B) measures Time To Resolve
C) works to restore the service
D) coordinates with the SOC and the partner organization to return to active production

4. Where are the primary HP SaaS datacenters located?

A) locally hosted from HP Enterprise Services datacenters in all geographies
B) locally hosted from a partner datacenter location
C) London. Sydney, and Austin
D) London. New York, and Chennai

5. How can the email notification options be modified for all customers' users?

A) by asking the SOC to change permission for each user on the account
B) by editing the user account settings in the "Manage Users'" feature on the Pronq Portal
C) by opening a ticket from the HP Software Support website (support.openview.hp.com)
D) by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line

Solutions: