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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Printing Solutions Portfolio | 25% | - Features, benefits and competitive advantages - Multifunction printers and wide-format systems - Inkjet and LaserJet product lines |
| HP Personal Systems Portfolio | 25% | - Desktops, notebooks and workstations - Security, manageability and performance features - Tablets and mobile devices |
| Understand Customer Requirements | 20% | - Define solution requirements - Analyze customer environment and usage scenarios - Identify business and user needs |
| Positioning and Selling Solutions | 20% | - Communicate value and ROI - Address objections and close sales - Match products to customer needs |
| Support and Management Tools | 10% | - HP Web Jetadmin and management software - Service and support offerings - Security and mobility solutions |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Why is color important to your customer? (Select two.)
A) It is cheaper than mono printing.
B) It increases readership by 75%.
C) It means they can use the universal print driver to its full potential.
D) It uses less power than mono printing.
E) It gives businesses a competitive edge
2. What is the value behind wireless hot-spots?
A) ability to print from anywhere
B) having a low data plan
C) ability to hot capture a document on the spot
D) easily set up and shares an Internet connection across WiFi-enabled devices
3. Your customer needs a discreet personal computing device for their reception area. Which form factor should you recommend?
A) ultra slim desktop (USDT)
B) tower (TWE)
C) small form factor (SFF)
D) desktop mini (DM)
4. Which statement is correct regarding HP Quick Sets?
A) It is a highly virtualized infrastructure that includes scalability and reliability.
B) Through the HP Universal Print Driver you can set a number of tasks that can be achieved at the touch of a button.
C) HP Quick Sets allow you to manage and retrieve your documents from the cloud.
D) HP Quick Sets let your customers launch document workflows that scan and save documents and get it right every time-at the touch of a button.
5. If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?
A) HP ProtectTools
B) HP Device Manager
C) HP Sure Start
D) HP BiOSphere
Solutions:
| Question # 1 Answer: D,E | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |




