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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which outcome can be achieved through proactive management of PCs and personal tablets?

A) An increase in knowledge of user location
B) An ability to share files
C) A reduction in failure rates
D) A reduction in help-desk calls

2. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP LaserJet printer
B) an HP OfficeJet Printer
C) an HP DesignJet printer
D) an HP MFP flow device

3. Which mouse would a high-end graphics designer most likely prefer?

A) Microsoft Wireless Mobile Mouse
B) Logitek MX Performance mouse
C) Logitek Wireless Gaming mouse G700
D) SpacePilot Pro 3D mouse

4. Your customer needs personal computing devices for complex analysis of company data. Which solution should you recommend'?

A) HP NoteBook
B) HPEIitePad
C) HP EliteBook
D) HP EliteDesk

5. What is the customer benefit behind HP Wireless Direct printing?

A) Connecting and printing via the cloud takes out the need for corporate networks.
B) Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
C) Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
D) Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.

Solutions: