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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Maintenance | - User management and role configuration - System monitoring and performance tuning |
| Troubleshooting and Support | - Identifying and resolving system issues - Log analysis and diagnostics |
| POM (Proactive Outreach Manager) Implementation | - POM campaign configuration - Outbound dialing strategies and workflows |
| Installation and Configuration | - Initial system configuration and setup - Experience Portal installation procedures |
| Avaya Aura Experience Portal Architecture | - Integration with Avaya Aura ecosystem - System components and deployment architecture |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
1. Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)
A) The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
B) A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
C) Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.
D) An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.
2. When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?
A) the remote application server
B) a Media Processing Platform (MPP) server
C) the primary EPM server
D) an auxiliary EPM server
3. Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)
A) MS SQL Server 2000
B) Oracle 0.0 or higher Id
C) Sybase 12.5 or higher
D) Postgres 8.2.3 or higher
E) Informix 9.21.UC4
4. You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. You login to the server and run the below Red Hat administrative command to review disk space usage:
[scroot@vp-a1/] # -b - - max - depth = 1 - h/
20K /mnt
12M /tmp 10.8G/home
5.9M /bin
24K /root
91.3G /opt
85G /var
16G /
Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)
A) /var/spool/mail
B) /home
C) /opt/Avaya/InstallAgent/download
D) /opt.Tomcat/apache-tomcat-6.0.32/webapps
E) /var/llb/pgsql/data
5. Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM): code P_POMCD007, Event text Schedule Manager Could Not Be Started.
What would you check to identify the cause of this message?
A) Verify that the database is valid and is functioning.
B) Verify that the Experience Portal Manager (EPM) can communicate with the MPP.
C) Verify that the application server is working correctly.
D) Verify that the Media Processing Platform (MPP) is operational.
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: B,D | Question # 4 Answer: B,C,E | Question # 5 Answer: A |




