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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A) Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership
B) A climate of trust, members who fill role demands, and a large team size
C) A manageable level of conflict, members who are conscientious, and effective leadership
D) Group performance evaluation, absence of conflict, and members who fill role demands

2. A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.

A) Intermediate values
B) Determinate values
C) Terminal values
D) Instrumental values

3. A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?
Choose 1 answer

A) Feedback and reflection
B) Specificity and feedback
C) Challenge and power
D) Challenge and direction

4. What is a characteristic of cross-functional teams?
Select one.

A) Team members' votes on decisions are sequenced according to the hierarchy of the function they represent.
B) Although team members cross functions they come from the same work area.
C) Team members are from a vertical cross-section of the organization.
D) Team members are from about the same hierarchical level.

5. What is an advantage of a strong organizational culture?
Select one.

A) Core values are weakly held and shared by few employees.
B) The internal climate exhibits high behavioral control.
C) The culture fosters ambiguity.
D) Employee commitments are weak.

Solutions: