Still searching the internet aimlessly for L5M9 materials you can trust? End the hunt at TestInsides: 124 expert-verified Q&As covering the CIPS Operations Management objectives give you one reliable place to prepare instead of a dozen questionable tabs.
CIPS L5M9 Exam Overview:
| Certification Vendor: | CIPS |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | L5M9 |
| Related Certifications: | CIPS Level 5 Advanced Diploma in Procurement and Supply |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice Questions (MCQs) |
| Certificate Validity Period: | No expiration |
| Exam Price: | GBP 70-95 (varies by region/center) |
| Available Languages: | English |
| Passing Score: | 75% |
| Sample Questions: | ![]() |
| Exam Way: | Online (proctored) or at approved CIPS exam centers |
| Pre Condition: | No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience |
| Official Syllabus URL: | https://www.cips.org/qualifications/advanced-diploma-in-procurement-supply/operations-management |
CIPS L5M9 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understand the improvement of operations management | - Analyse quality management and improvement
|
| Topic 2: Understand the concept and scope of operations management | - Analyse the role and activities of operations management in organisations
|
| Topic 3: Understand planning and control in operations management | - Analyse inventory planning and control
|
| Topic 4: Understand the design of operations management systems | - Analyse the design of goods and services
|
Planning Your CIPS Operations Management? Start With These Answers
The current exam information lists 60 questions for the L5M9 exam, with 90 minutes minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.
The CIPS Operations Management blueprint covers these main domains:
- Understand planning and control in operations management
- Understand the concept and scope of operations management
- Understand the improvement of operations management
Additional domains complete the official outline, and our bank covers the full range.
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CIPS lists the following prerequisites for the CIPS Operations Management: No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience.
Check the official certification page for the latest requirements before booking.
Because we remove the guesswork at every step. The L5M9 bank consolidates the CIPS Operations Management knowledge points into expert-verified Q&As instead of leaving you to sift through the internet alone. A free demo shows the quality before you buy; instant delivery starts you the minute you do; 365 days of free updates — with a notification each time a new version releases — keep you current; and a strict information safety system plus a 7/24 golden-standard support team protect you throughout.
As of the latest information, the L5M9 exam requires a score of 75% to pass, and registration costs GBP 70-95 (varies by region/center). CIPS sets both figures, so verify them on the official site when you book.
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CIPS Operations Management Sample Questions:
Performance Benchmarking is a form of what type of benchmarking?
- A. non-competitive
- B. internal
- C. competitive
- D. external
Correct Answer: B 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Paul is conducting a Quality Assessment on the products created at a fabric factory. Among other factors, he believes quality is concerned with conformance and aesthetics. Is Paul correct?
- A. No- quality is not concerned with aesthetics
- B. Yes- other criteria include cost and speed
- C. Yes- other criteria include performance and reliability
- D. No- quality criteria includes performance and reliability
Correct Answer: C 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Which of the following situations would use a fixed-position layout?
- A. supermarket
- B. ship construction
- C. buffet style restaurant
- D. vehicle assembly
Correct Answer: B 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Logan has recently been appointed to the position of Operations Manager within in IT firm. The CEO has charged Logan with improving the performance of the department, in particular, in ensuring that promises made to customers are kept. Logan is therefore prioritising KPIs for the team including the delivering of services on-time and customer retention.
Which of the 5 Performance Objectives of Operations Management is Logan focusing on?
- A. dependability
- B. speed
- C. quality
- D. flexibility
Correct Answer: A 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
What is the purpose of a quality circle?
- A. to resolve problems in the workplace
- B. to increase turnover
- C. to reduce the number of defects
- D. to mitigate risks to the organisation
Correct Answer: A 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).




