CIPS Operations Management - testinsides L5M9 dumps

L5M9 real exams

Exam Code: L5M9

Exam Name: Operations Management

Updated: Sep 20, 2026

Q & A: 124 Questions and Answers

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CIPS L5M9 Exam Overview:

Certification Vendor:CIPS
Exam Name:Operations Management
Exam Number:L5M9
Related Certifications:CIPS Level 5 Advanced Diploma in Procurement and Supply
Real Exam Qty:60
Exam Duration:90 minutes
Exam Format:Multiple Choice Questions (MCQs)
Certificate Validity Period:No expiration
Exam Price:GBP 70-95 (varies by region/center)
Available Languages:English
Passing Score:75%
Sample Questions:Free Download Operations Management testinsides dumps
Exam Way:Online (proctored) or at approved CIPS exam centers
Pre Condition:No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience
Official Syllabus URL:https://www.cips.org/qualifications/advanced-diploma-in-procurement-supply/operations-management

CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand the improvement of operations management- Analyse quality management and improvement
  • 1. Quality management approaches (TQM, Six Sigma)
  • 2. Statistical process control
- Analyse operations improvement strategies
  • 1. Continuous improvement (Kaizen)
  • 2. Lean operations and waste reduction
  • 3. Benchmarking techniques
Topic 2: Understand the concept and scope of operations management- Analyse the role and activities of operations management in organisations
  • 1. The extent of operations management in organisations
  • 2. Operations management in different types of organisations
  • 3. Definitions of operations and operations management
- Critically assess the objectives and strategies of operations management
  • 1. Order qualifying and order winning objectives
  • 2. The stages of development of operations strategy
  • 3. From implementing to supporting to driving strategy
  • 4. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
  • 5. Top down and bottom up perspectives of operations strategy
Topic 3: Understand planning and control in operations management- Analyse inventory planning and control
  • 1. Just-in-time and lean principles
  • 2. Inventory models and systems
- Analyse capacity planning and control
  • 1. Aggregate planning
  • 2. Scheduling techniques
- Analyse forecasting and demand management
  • 1. Forecasting methods
  • 2. Demand management approaches
Topic 4: Understand the design of operations management systems- Analyse the design of goods and services
  • 1. Product and service design considerations
  • 2. Design for sustainability and lifecycle
- Analyse the design of processes and capacity
  • 1. Capacity planning strategies
  • 2. Process types and layouts

Planning Your CIPS Operations Management? Start With These Answers

The current exam information lists 60 questions for the L5M9 exam, with 90 minutes minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.

The CIPS Operations Management blueprint covers these main domains:

  • Understand planning and control in operations management
  • Understand the concept and scope of operations management
  • Understand the improvement of operations management

Additional domains complete the official outline, and our bank covers the full range.

Your money is protected by clear conditions. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. The exclusions: exams taken within three days of purchase, a candidate name that does not match the payer, and free or expired products. If you prefer, we can exchange your product for two others of equal value instead.

CIPS lists the following prerequisites for the CIPS Operations Management: No formal prerequisites, but recommended for those with CIPS Level 4 Diploma or equivalent procurement/supply chain experience.

Check the official certification page for the latest requirements before booking.

Because we remove the guesswork at every step. The L5M9 bank consolidates the CIPS Operations Management knowledge points into expert-verified Q&As instead of leaving you to sift through the internet alone. A free demo shows the quality before you buy; instant delivery starts you the minute you do; 365 days of free updates — with a notification each time a new version releases — keep you current; and a strict information safety system plus a 7/24 golden-standard support team protect you throughout.

As of the latest information, the L5M9 exam requires a score of 75% to pass, and registration costs GBP 70-95 (varies by region/center). CIPS sets both figures, so verify them on the official site when you book.

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CIPS Operations Management Sample Questions:

Question #1

Performance Benchmarking is a form of what type of benchmarking?

  • A. non-competitive
  • B. internal
  • C. competitive
  • D. external
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

Paul is conducting a Quality Assessment on the products created at a fabric factory. Among other factors, he believes quality is concerned with conformance and aesthetics. Is Paul correct?

  • A. No- quality is not concerned with aesthetics
  • B. Yes- other criteria include cost and speed
  • C. Yes- other criteria include performance and reliability
  • D. No- quality criteria includes performance and reliability
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #3

Which of the following situations would use a fixed-position layout?

  • A. supermarket
  • B. ship construction
  • C. buffet style restaurant
  • D. vehicle assembly
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Logan has recently been appointed to the position of Operations Manager within in IT firm. The CEO has charged Logan with improving the performance of the department, in particular, in ensuring that promises made to customers are kept. Logan is therefore prioritising KPIs for the team including the delivering of services on-time and customer retention.
Which of the 5 Performance Objectives of Operations Management is Logan focusing on?

  • A. dependability
  • B. speed
  • C. quality
  • D. flexibility
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #5

What is the purpose of a quality circle?

  • A. to resolve problems in the workplace
  • B. to increase turnover
  • C. to reduce the number of defects
  • D. to mitigate risks to the organisation
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

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