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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Problem Resolution | - Hardware troubleshooting methodology - Software troubleshooting techniques - Common system and device issues |
| Operational Procedures | - Documentation and change management - Safety procedures and environmental controls - Professionalism and communication |
| Hardware and Devices | - PC components and peripherals - Mobile devices and accessories - Printers and imaging devices |
| Operating Systems | - System configuration and maintenance - Command-line tools and utilities - Windows operating system features and tools |
| Networking | - Network types and protocols - Basic network troubleshooting - Wireless networking and configuration |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
A technician sends an email to an employee in the finance office telling them they need to change their password right away. The technician then walks into the employee's office to observe as the password is being changed. Later, the employee in the finance office reports that their password was compromised. Which of the following is the MOST likely cause?
- A. Malware
- B. Phishing
- C. SPAM
- D. Shoulder surfing
Correct Answer: D 🗳️
A user is operating a virtual machine (VM) and discovers it has been infected with malware. Which of the following applies?
- A. The host computer will automatically delete the VM.
- B. The VM can be shut down with no harm to the host PC.
- C. The VM will crash and cause irreparable damage to the host PC.
- D. The host computer will quarantine the VM automatically.
Correct Answer: B 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Joe, a user, reports the printer in his department is shared through a workstation but people consistently turn the workstation off. Which of the following tools would be used to correct this issue?
- A. Advanced Security
- B. Computer Management
- C. Local Security Policy
- D. MSCONFIG
Correct Answer: C 🗳️
Which of the following accounts is MOST restrictive?
- A. Administrator
- B. Power User
- C. Guest
- D. Standard User
Correct Answer: C 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
Which of the following is an advantage of a virtual machine hosted on a PC?
- A. Reduces the amount of CPU required on the host P
- B. Reduces the amount of physical hardware required.
- C. Reduces the training required for employees.
- D. Reduces the amount of RAM required on the host PC.
Correct Answer: B 🗳️
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