Practice Test for MS-721 Certification Real 2026 Mock Exam
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NEW QUESTION # 60
You need to implement the planned change for the Intelligent Speaker in the Rome office.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Configure and assign a meeting policy.
2 - Enable Cortana voice assistance in Teams Rooms.
3 - Instruct the user to configure a digital voice profile.
NEW QUESTION # 61
You have a Microsoft 365 tenant that has Modern authentication enabled for an services Multi-factor authentication (MFA) is enforced for all users.
You are deploying Microsoft Teams Rooms.
The first time you attempt to sign in to a Teams Rooms, you receive an error message indicating that the device cannot sign in to Teams.
You verify that Modern authentication is enabled in Teams Rooms.
What prevents you from signing in?
- A. Teams Rooms must be domain joined first.
- B. The Teams Rooms account is not licensed for Microsoft intune.
- C. MFA is unsupported In reams Rooms.
- D. The Microsoft Authenticates app is not configured for the Teams Rooms account-
Answer: C
NEW QUESTION # 62
You are replacing the on-site PBX at the Georgia warehouse with Teams.
You need to maintain the functionality of the PBX after migrating to Teams.
Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations.
Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
Topic 2, Contoso Case Study 2
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server- certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department ' s phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department ' s phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
NEW QUESTION # 63
Your company currently allows call park lot all PSIN users. The call pack policies are configured as shown in the exhibit. (Click the Exhibit tab.)
You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. In the Global (Org-wide default) policy, set Allow call park to Off.
- B. Create a new call park policy named Policy1 and set Allow call park to On
- C. Assign Policy1 to the Help Desk group.
- D. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
- E. Create a new call park policy named Policy2 and set Allow call park to Off.
- F. Assign Policy2 to all users.
Answer: A,B,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
NEW QUESTION # 64
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You have 10 SIP devices that were used in a previous phone system.
You verify compatibility with Teams Phone.
You need to ensure that users can call from SIP devices in Teams.
What should you do?
- A. Assign a Teams Phone Standard add-on license to each SIP device.
- B. Configure a configuration profile.
- C. Assign a Microsoft Teams Shared Devices license to each SIP device.
- D. Configure a calling policy.
Answer: D
NEW QUESTION # 65
You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Topic 3, Contoso, Ltd. (NEW)
Overview
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing [VTC) devices.
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team that works remotely.
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named contoso.com.
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Contoso identifies the following issues:
* A user in the London office cannot locate the recorded files from a recurring Teams meeting.
* Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
* A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Contoso plans to implement the following changes:
* Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
* Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
* Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +1416S5555SS must ring in both the reception area and the lunchroom.
Contoso identifies the following technical requirements:
* The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
* The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and 3ttend video calls.
* The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
* During Teams meetings, the sales team must have a watermark displayed on shared content.
NEW QUESTION # 66
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms You create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub. You need to deploy the provisioning package to each Surface Hub.
Solution: When the Surface Hub displays the Welcome screen, insert a USB flash drive that contains the provisioning package.
Does this meet the goal?
- A. No
- B. Yes
Answer: B
NEW QUESTION # 67
You have a Microsoft Teams deployment that contains multiple Teams Rooms on Windows devices. Each device is assigned a Teams Rooms Pro license.
You need to create a custom update schedule for a subset of the devices by using the Teams Rooms Pro Management portal.
What should you do first?
- A. Create a new issue that has a description of MTR_Update_Services.
- B. From the Signal settings, enable Windows Server Update Services (WSUS).
- C. Create a new ring named Public Preview.
- D. Create a new admin role and grant the Modify permission for inventory management to the role.
Answer: C
Explanation:
Microsoft Teams, Update management
Managed updates - How it works
Updates are installed in your room device based on Ring validation. Set up a ring system to preview updates on specific devices so that you can monitor them without the associated leg work. Ring setup provides an additional layer of due diligence before broad rollouts.
Ring validation
Review the following sections on how rings work in the Pro Management portal and the options available to customize it for your organization. With ring validation, attempts are made to ensure that rooms aren't past due on recommended updates. Depending on the situation, a room might receive "catch up" updates to ensure it complies with Microsoft recommendations.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/update-management
NEW QUESTION # 68
You have a Microsoft Teams Phone deployment.
You purchase 25 new Android phones.
You need to remotely bulk provision the phones to Teams.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 69
You are adding new sites to your company.
The reporting team needs location-based reports in Microsoft Power B1 that include the subnet information of the new sites.
You need to add the information to Microsoft Teams.
What should you do?
- A. From the Microsoft Teams admin center, add the subnets to the Network planner.
- B. From the Microsoft Call Quality Dashboard, upload tenant data.
- C. From the Microsoft Teams admin center, define a network subnet.
- D. From the Microsoft Teams admin center, define a network topology.
Answer: D
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
NEW QUESTION # 70
Hotspot Question
You have a Microsoft Teams Phone deployment that contains a common area phone named Phone1.
You need to prevent Phone1 from being used to make international calls.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Microsoft Teams, Outbound calling restriction policies for Audio Conferencing and user PSTN calls As an admin, you can use outbound call controls to restrict the types of audio conferencing and end-user Public Switched Telephone Network (PSTN) calls that users in your organization can make.
You can apply outbound call controls on a per-user or per-tenant and provide the following two controls to independently restrict each type of outbound calls. By default, both controls allow international and domestic outbound calls.
Box 1: Grant-CsDialoutPolicy
Using PowerShell
A single policy called OnlineDialOutPolicy controls outbound call restrictions, which have a restriction attribute for each. The policy can't be customized, but there are pre-defined policy instances for each combination of settings.
You can use the Get-CSOnlineDialOutPolicy cmdlet to view the outbound calling policies and use the following command for the setup.
Set the policy on a per-user level with the following cmdlet. (The Grant cmdlet doesn't contain the word "Online" as the Get cmdlet does.) Grant-CsDialoutPolicy -Identity <username> -PolicyName <policy name> Box 2: DialoutCPCandPSTNDomestic The following table provides an overview of each policy.
* DialoutCPCandPSTNDomestic
User in the conference can only dial out to domestic numbers, and this user can only make outbound call to domestic PSTN numbers.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/outbound-calling-restriction-policies
NEW QUESTION # 71
You have a Microsoft Teams deployment.
You have two teams that have meeting room requirements as shown in the following table.
You need to recommend a meeting room solution for the teams.
What should you include in the recommendation for each team? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 72
Your company uses a third-party ticketing system.
You need to send an alert to the ticketing system when an IP phone goes offline.
What should you do?
- A. Add a webhook.
- B. Create a live events policy.
- C. Add a channel alert.
- D. Add a configuration profile for the IP phones.
Answer: A
Explanation:
You can also get notifications with an external webhook (optional). Specify an external public webhook URL in the webhook section where a JSON notification payload will be sent.
The notification payload, via webhooks, can be integrated with other systems in your organization to create custom workflows.
https://docs.microsoft.com/en-us/microsoftteams/alerts/device-health-status
NEW QUESTION # 73
You have a Microsoft 365 E5 subscription that uses Teams.
You discover that the Conference Bridge list contains two dial-in phone numbers for an office in Calgary. One of the dial-in phone numbers is +14035554321 and is configured as a secondary number for the Calgary office. The number is NOT set as the default.
You need to remove + 14035554321 from the list.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 74
You have a Microsoft Teams Phone deployment
You are implementing dynamic emergency calling.
You need to define a network topology for the implementation.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection a worth one point
Answer:
Explanation:
NEW QUESTION # 75
You have a new Teams Phone deployment.
Users must be able to dial a five-digit phone number to reach other users within the same office.
You discover that the five-digit number does NOT translate to an E.164 number.
What should you review to troubleshoot the issue?
- A. the calling policy
- B. the dial plan
- C. the caller ID policy
- D. the voice routing policy
Answer: B
Explanation:
The dial plan in Microsoft Teams is responsible for normalizing short dialing patterns (such as five-digit extensions) into full E.164 phone numbers. If users cannot dial five-digit numbers successfully, you need to review the dial plan configuration to ensure that normalization rules are correctly set up. These rules translate internal extensions into routable numbers. If the dial plan is misconfigured or missing, Teams will not be able to interpret and route the calls properly.
NEW QUESTION # 76
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.
What should you do first?
- A. From the Microsoft 365 admin center, purchase Communications Credits for all the users.
- B. From the Microsoft Teams admin center, order phone numbers for all the users.
- C. Migrate all the users to Teams.
- D. Schedule a port order for the phone numbers of all the users.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams
NEW QUESTION # 77
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You acquire a new PSTN number and assign the number to a conference bridge.
You need to create a policy to ensure that the number appears on all meeting invitations sent by meeting organizers.
Which type of policy should you create?
- A. audio conferencing policy
- B. Audio Conferencing routing policy
- C. meeting template policy
- D. meeting customization policy
Answer: A
NEW QUESTION # 78
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