Microsoft MS-721 : Collaboration Communications Systems Engineer

MS-721 real exams

Exam Code: MS-721

Exam Name: Collaboration Communications Systems Engineer

Updated: Nov 12, 2026

Q & A: 290 Questions and Answers

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Microsoft MS-721 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure and manage Teams meetings, webinars, and town halls: In this domain, managing meeting policies including policy packages and group policy assignments are focused. More topics include configuring meeting settings, and avatars for Teams meetings, configure Microsoft Mesh meetings in Microsoft Teams, configure and manage audio conferencing, configure and manage Teams webinars, and configure and manage Teams Town halls.
Topic 2
  • Configure and manage Teams Phone: This domain covers how to configure Teams Phone policies, dial plans, calling policies, call park policies, caller ID policies, IP Phone policies, and mobility policies. Moreover, it also covers configuring auto attendants and call queues, configure dynamic emergency calling, and configuring dynamic emergency calling, configuring and managing calling features for Teams Phone, and configuring and managing calling features for Teams Phone.
Topic 3
  • Configure and manage Teams Rooms and devices: This section covers how to manage and maintain Teams Rooms and devices, device settings, local network settings, and device updates. it also covers how to configure and manage Teams Android devices and manage Teams Windows devices in addition to optional features for Teams Rooms and devices.
Topic 4
  • Plan and design collaboration communications systems: This domain covers how to plan and design Teams meeting policies and settings, plan and design Teams Phone and PSTN connectivity, plan and design Teams-certified device solutions, and prepare the network for Teams.

Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/

Microsoft Collaboration Communications Systems Engineer Sample Questions:

Question #1

You have a Microsoft Teams deployment
You have a meeting room that contains a Teams Rooms for Android device assigned to an account named Room1. You deploy a Teams panel to the entrance of the meeting room and sign in the panel by using the Room1 account. You need to ensure that attendees are notified when participants of the next meeting are waiting to use the room What should you configure from Device settings on the Teams panel?

  • A. Device pairing
  • B. Allow room reservation extensions
  • C. Allow early check-out
  • D. Max room occupancy notification
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

You have a Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.
You deploy a second SBC named SBC2 that is configured as shown in the following exhibit.

You discover that SBC2 fails to receive SIP Options packets from Microsoft SIP gateways and you notice that calls take a long time to connect.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Box 1: SBC2 is disabled
SBC Settings: Enabled Off
Box 2: the calls fail over to SBC1

Question #3

You have a Microsoft 365 subscription that uses Microsoft Teams.
You need to configure a new auto attendant that will answer incoming calls and direct them to the appropriate recipient. The solution must minimize administrative effort.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Configure call routing.
  • B. Configure a call queue.
  • C. Configure call flow for business hours and after hours.
  • D. Add a greeting message.
  • E. Create a resource account
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #4

You have a Microsoft Teams deployment.
The Global (Org-wide default) settings are configured as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #5

You need to implement the planned changes for the Rome office boardroom.
Which two settings should you configure for the device? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Content Camera
  • B. Microphone for Conferencing
  • C. Default Speaker
  • D. Default Video Camera
  • E. Speaker for Conferencing
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

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