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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question 1

A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A. Team activities
B. Team results being tied to important goals
C. Team cooperativeness
D. Team members' attitudes

Question 2

What is a positive effect of a cohesive group?
Select one.

A. Improving group productivity
B. Reducing group norm effect
C. Bringing heterogeneity to the process
D. Promoting value flexibility

Question 3

A company is changing their work organization from employees working individually to the use of teams.
Which reward system could be used to foster long-term team effectiveness?
Choose 1 answer

A. Reward system that rewards only individual performance
B. Reward system that discourages collaboration by individuals
C. Reward system that recognizes only group activity

Question 4

In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

A. Adequate resources, group performance evaluation, and an absence of conflict
B. A climate of trust, specific team goals, and members who are conscientious
C. A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands
D. Adequate resources, absence of conflict, specific team goals

Question 5

Fulfilling a social desire such as affection, acceptance, friendship, or a sense of belonging is an example of which theory?
Select one.

A. Maslow's hierarchy of needs
B. Three-factor hierarchy
C. Two-factor theory
D. Bigelow's theory of X and Y

Solutions: