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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

Question 1

Why might a company avoid using demand-based options such as inventory and backorders over a long period of time?

A. It negatively affects hiring and firing.
B. It is more risky.
C. It is time consuming.
D. It negatively affects subcontracting.

Question 2

Which two statements are true about effective capacity?
Choose 2 answers

A. An effective capacity is a permanent measure used to achieve design capacity.
B. An effective capacity maintains a minimum output rate under normal conditions.
C. An effective capacity is lower than design capacity.
D. An effective capacity is a temporary measure used to achieve design capacity.

Question 3

What are two strategic objectives for every member of the supply chain?
Choose 2 answers

A. Reducing production and delivery times
B. Increasing end-customer demand
C. Becoming more efficient
D. Increasing cost effectiveness
E. Finding the best distribution location

Question 4

A company manufactures shoes using a quality management system. The company needs to put a process in place to measure any defects. The company would like to measure the number of defects and observe the number of occurrences to isolate the particular defect. Which quality tool should the company use to focus on correcting this particular issue?

A. Control chart
B. Checklist
C. Flowchart
D. Scatter diagram

Question 5

A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement
"percentage of line items shipped on schedule" be used?

A. Raw materials
B. Sold goods
C. Finished goods
D. Work-in-progress

Solutions: