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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Strategy and Positioning | - Selling methodology for services - Competitive differentiation |
| Topic 2: Customer Value and Business Outcomes | - Customer challenges and pain points - Value proposition of lifecycle services |
| Topic 3: HPE Lifecycle Services Overview | - Service portfolio positioning - Introduction to HPE PS Lifecycle Services |
| Topic 4: Lifecycle Engagement Model | - Consult and design phase - Optimize and retire phase - Deploy and implement phase - Manage and support phase |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?
A) HP Renew Services
B) HP Set Up Services
C) HP Optimize Services
D) HP Collaborate Services
2. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
A) HP pc BIOS Asset Tagging service
B) HP Deinstallation Services
C) HP Defective Media Retention
D) HP Active Care
E) HP Wolf Protect and Trace
3. How are HP Care Pack Services sold?
A) They are available as a contractual service and can be sold at any time as a standard SKU offering
B) They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.
C) They are sold as a transactional upfront payment although they require special terms and a minimum threshold.
D) They are attached to hardware by the device serial number and sold as a transactional upfront payment.
4. You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?
A) Work with an HP distributor and use the program available exclusively to distributors
B) Access your HP Channel Services Network account and modify any existing order information to match the new registration information
C) Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
D) Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D,E | Question # 3 Answer: D | Question # 4 Answer: D |




