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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Managed Print Services and Solutions | 15% | - Enterprise print management
|
| HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
| Competitive Positioning | 15% | - HP value differentiation
|
| Print Security | 10% | - Device and document security
|
| Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| HP Printing Technologies | 25% | - Core printing technologies
|
HP Selling HP Printing Hardware 2020 Sample Questions:
A large SMB customer considering an upgrade tells you that the company considers laser printers to be for businesses and inkjet printers to be tor home offices. How should you respond? (Select two.)
- A. Today's businesses can use HP ScanJet document capture solutions to transform piles of paper into streamlined digital workflows.
- B. Businesses of any size can use the stapling and finishing options available on select HP PageWide models.
- C. With HP FutureSmart firmware 3.7 and later, customers can upgrade their existing printers with the latest features.
- D. HP LaserJet printers deliver leading laser performance, print-shop-quality color documents, and the best value for color printing.
- E. HP PageWide is different from typical home printers because it leverages industrial technology.
Identify each characteristic on the left as describing either transaction-based sales or contractual partnerships.
* a) Is a less-complex sales process:
* b) Does not lead to customer loyalty or predictive revenue stream: Transaction-based
* c) Leads to more upsell and cross-sell opportunities: Contractual partnerships
* d) Requires more commitment, knowledge, and expertise: Contractual partnerships
An SMB customer with multiple offices wants to find an easy way to create a security policy for their entire HP printing and imaging fleet. What should you recommend for this customer?
- A. Access Control Printing Solutions
- B. Smart Document Scan Software (SDSS)
- C. HPWebJetadmin
- D. HP JetAdvantage Security Manager
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