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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers

A) Grant partner users access to the partner account using a Sharing Rule,
B) Create partner roles in a separate branch in your RoleHierarchy.
C) Create partner roles in the same branch in your Role Hierarchy.
D) Reduce the number of roles to one to improve system performance.

2. AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.
What should AW Computing do to accomplish this goal?

A) Give access to its internal orgs using Chatter groups
B) Create a site with the Customer Service template
C) Open its Slack implementation to all customers
D) Create a site with the Marketing Microsite template

3. Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?

A) Create a moderation rule with the appropriate content criteria.
B) Create a moderation rule with the appropriate member criteria.
C) Create a Community moderator with Delete permissions.
D) Create a Community moderator with Approval permissions.

4. Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.
Which two things should UC keep in mind when setting up partner roles?
Choose 2 answers

A) Role Hierarchy can only be used if all objects have external OWD set to Private.
B) The default limit for the number of roles for portals is 50,000 per org.
C) Once created, roles cannot be deleted.
D) Unused roles can be deleted.

5. DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam.
OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management teamhas decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?

A) Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
B) Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.
C) Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
D) Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.

Solutions: