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SAP C_PXSUP_90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. Which of the following terms would be considered hits, if you performed a Note Search on 'integra*'? (Choose two)

A) Integral
B) Integrity
C) Integer
D) Integration

2. What are the main steps when you accept a priority 1 message? (Choose two)

A) Clarify the issue by phone to avoid additional effort in processing the message.
B) Call the customer if you leave for the weekend, indicating that you will proceed with processing the message on Monday.
C) Call the customer within the Initial Reaction Time (IRT).
D) Document every activity in the message.

3. In the Service Desk, where can you search for SAP Notes?

A) Via transaction SNOTE_SEARCH
B) Via the Tab SAP Notes in the message
C) Via transaction SAP_NOTE
D) Via transaction SNOTE

4. What is included in Enterprise Support? (Choose two)

A) Implementation Roadmap
B) Mission Critical Support
C) SAP Support Organization
D) Global Support Backbone

5. What can you analyze with an SQL trace? (Choose two)

A) All statements in an ABAP program that update a database table.
B) All SELECT statements in an ABAP program that lead to a buffer access.
C) All READ statements in an ABAP program that access internal tables.
D) All SELECT statements in an ABAP program that lead to a database access.

Solutions: