SAP C-PXSUP-90 : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

C-PXSUP-90 real exams

Exam Code: C-PXSUP-90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Jul 28, 2026

Q & A: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
Advanced Support Tools & Procedures15%- Collaboration & Reporting
  • 1. Support reporting and documentation
    • 2. Updating messages with SAP
      - SAP Note Implementation
      • 1. Correction instruction application
        • 2. Transaction SNOTE usage
          ABAP System Analysis & Troubleshooting40%- ABAP Workbench & Dictionary
          • 1. Data Dictionary objects and attributes
            • 2. Screen processing (PAI/PBO) and system fields
              • 3. Transactions SE80, SE11, SE16, SM30
                - Error & Performance Analysis
                • 1. System logs: SM21, ST11, SM13, SM12
                  • 2. Traces: SQL Trace, ABAP Trace, ST05
                    • 3. Debugging techniques and runtime analysis
                      SAP Business All-in-One Support25%- Application-Specific Support
                      • 1. Customizing and transport management
                        • 2. System monitoring and health checks
                          • 3. Incident handling for preconfigured business processes
                            Incident Management Fundamentals20%- Support Process Overview
                            • 1. Response and escalation procedures
                              • 2. Message lifecycle and status management
                                • 3. Business hours and SLA configuration
                                  - SAP Support Infrastructure
                                  • 1. SAP Notes and Knowledge Base search
                                    • 2. Connecting to SAP Global Support
                                      • 3. SAP Solution Manager Work Centers

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. How long are local system log entries kept available in SM21?

                                        A) Until the next system restart
                                        B) Until the records are replicated to the central system log (usually after one hour)
                                        C) Until the name of the system log file is changed manually
                                        D) Until the entry is overwritten (circular file)


                                        2. Which of the following objects can be tested on their own without using the whole context of a program or transaction? (Choose two)

                                        A) Forms
                                        B) Authorization object
                                        C) Function modules
                                        D) Screens


                                        3. What kind of function modules may include changes to database tables? (Choose two)

                                        A) Update function module
                                        B) Normal function module
                                        C) No function modules at all. Database changes are usually not performed in function module.
                                        D) Remote enabled function module


                                        4. What are key success factors in message solving? (Choose two)

                                        A) At first, try to guess.
                                        B) Solve the customer's issue - no more and no less.
                                        C) Work without additional help.
                                        D) Put yourself in the customer's shoes.


                                        5. Which of the following technology features support the performance of database access? (Choose two)

                                        A) Primary Index
                                        B) Fixed Values
                                        C) Foreign Keys
                                        D) Buffering


                                        Solutions:

                                        Question # 1
                                        Answer: D
                                        Question # 2
                                        Answer: C,D
                                        Question # 3
                                        Answer: A,D
                                        Question # 4
                                        Answer: B,D
                                        Question # 5
                                        Answer: A,D

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