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Salesforce AP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Testing, Distribution, and Monitoring | 22% | - Create test cases and validate automation behavior - Monitor, debug, and handle errors and exceptions - Distribution options: buttons, actions, APIs, schedules - Flow interviews, logs, and performance optimization |
| Use Cases and Integration | 27% | - Data handling, mapping, and validation in automation - Apply automation to sales, service, and community scenarios - Reusable patterns and scalable automation design - Integrate with external systems, platforms, and APIs |
| Flow Basics | 17% | - Use cases and differences between Flow Builder, Process Builder, Workflow Rules, and Approvals - Select appropriate automation tool based on requirements - Flow types: record-triggered, scheduled, autolaunched, screen flows |
| Tools and Best Practices | 34% | - Automation best practices, governance, and security - Capabilities, limitations, and components of automation tools - Design, build, and configure Flows, Approvals, and Orchestrations - Migrate from Process Builder and Workflow Rules to Flow |
Salesforce Process Automation Accredited Professional Sample Questions:
Which Flow Core Action can an Administrator use to post to a specific Chatter feed from within a flow?
- A. Update Chatter
- B. Update Feed
- C. Chatter Notification
- D. Post to Chatter
Correct Answer: D 🗳️
The Administrator at Northern Trail Outfitters needs to count Contact records where the Mailing City equals Sydney. How can this be done without custom code?
- A. Use Process Builder to design and implement leveraging the built-in workflows.
- B. Use a list object along with SOQL query with "for()" loop function to count records.
- C. Use a combination of Apex and Process Builder.
- D. Use a flow variable along with "Get Records" element and "Assignment" element.
Correct Answer: D 🗳️
Cloud Kicks (CK) evaluates outbound message actions to send pricing updates to external systems.
Which two things should CK keep in mind?
- A. An audit trail is not available for outbound messages.
- B. Outbound messages could potentially be delivered out of order.
- C. An Administrator can configure up to five outbound message types for guaranteed delivery.
- D. If the endpoint is unavailable, outbound messages are lost after three unsuccessful retries.
Correct Answer: A,B 🗳️
If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteri a. What is the recommended solution for this scenario?
- A. Create one Process using the Process Builder
- B. Define two Processes using the Process Builder
- C. Create two Workflow Rules
- D. Create one Workflow Rule with two Workflow Actions
Correct Answer: A 🗳️
Ursa Major Solar (UMS) is evaluating Salesforce for automating its mutual business processes. What should UMS keep in mind?
- A. Salesforce automation tools cannot update records for which OWD is Public.
- B. Salesforce automation tools are not supported in Salesforce Lightning.
- C. Salesforce automation tools are currently not supported in Microsoft Internet Explorer.
- D. Salesforce automation tools are not available in Salesforce Developer Edition.
Correct Answer: C 🗳️
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