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Oracle 1Z0-1034-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2021 Implementation Essentials |
| Exam Number: | 1Z0-1034-21 |
| Available Languages: | Japanese, English |
| Exam Duration: | 90 minutes |
| Related Certifications: | Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22) |
| Exam Price: | $245 USD |
| Real Exam Qty: | 55-56 |
| Passing Score: | 60% |
| Exam Format: | Multiple Select, Multiple Choice |
| Certificate Validity Period: | 18 months |
| Recommended Training: | Oracle Cloud Learning Subscription Oracle B2C Service Integration and Development |
| Exam Registration: | Pearson VUE (Japanese only) Oracle MyLearn Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored via Oracle MyLearn platform; Japanese version available via Pearson VUE |
| Pre Condition: | No formal prerequisites; hands-on experience with Oracle B2C Service is recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-b2c-service-integration-and-development-2021-implementation-essentials/pexam_1Z0-1034-21 |
Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deployment & Troubleshooting | 5% | - Logging and Debugging - Performance Optimization - Deployment Process |
| Topic 2: Agent Desktop & Console Extensions | 15% | - Desktop Add-ins using .NET - Agent Scripting and Workflows - Console Customization |
| Topic 3: Customer Portal Customization | 35% | - Standard and Syndicated Widgets - Custom Widget Development - Models, Controllers and JavaScript - Portal Framework and Deployment - Look and Feel Customization |
| Topic 4: Oracle B2C Service Architecture & Data Model | 20% | - Custom Objects and Fields - RightNow Object Query Language (ROQL) - Connect Common Object Model (CCOM) - Data Access and Security Model |
| Topic 5: Integration APIs | 25% | - Connect Web Services for SOAP - Authentication and Security - Connect REST API - Connect for PHP |
1Z0-1034-21 Exam Facts: What to Know Before You Commit
Oracle recommends the following official training resources:
Choose the format that fits your schedule, then reinforce it with regular question practice.
The latest exam information lists 55-56 questions for the 1Z0-1034-21 exam, to be completed within 90 minutes minutes. Knowing the format cold is half the battle — timed practice handles the other half.
These are the core domains of the Oracle B2C Service Integration and Development 2021 Implementation Essentials blueprint:
- Deployment & Troubleshooting (5%)
- Agent Desktop & Console Extensions (15%)
- Integration APIs (25%)
The remaining domains appear in the full official outline, all of which our bank addresses.
Oracle sets the following prerequisites for the Oracle B2C Service Integration and Development 2021 Implementation Essentials: No formal prerequisites; hands-on experience with Oracle B2C Service is recommended.
Check the current requirements on the official certification page before scheduling.
Validity is maintained, not assumed. Our dedicated IT team checks the system and pushes new versions to the site continuously, so the 1Z0-1034-21 bank on sale is always the latest — with expert-verified answers across the Oracle B2C Service Integration and Development 2021 Implementation Essentials objectives. You can also pick the format that fits your devices: an easy-to-read PDF, a Windows PC test engine, or a browser-based online engine for Windows, Mac, Android, and iOS. Questions? Support replies to instant messages and emails within two hours.
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As of the latest information, the 1Z0-1034-21 exam's passing score is 60% and the registration fee is $245 USD. Oracle can adjust either figure, so verify both on the official site before you book.
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?
- A. site.ess
- B. AnswerFeedback.widget
- C. detail.php
- D. standard.ess
- E. standard.php
- F. AnswerFeedback.php
- G. site.php
Correct Answer: C,E,G 🗳️
You areimplementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?
- A. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
- B. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
- C. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
- D. Set the timeout attribute to null and callthe global offerchat () method.
Correct Answer: C 🗳️
You have been tasked with building a customization that requires a set of five related custom objects. The requirement is for one custom object to be the parent object, which stores the main data record. The four other custom objects will be child objects, which store data related to the parent. When a record is deleted from the parent object, the related data from the child objects also should be deleted.
Howwould you configure the custom objects?
- A. The main custom object would need "aggregation" relationships to the child custom objects.
- B. The main custom object would need to be manually configured with foreign key fields with the
"cascade-delete" option set. - C. The main custom object would need "association" relationships to the child custom objects.
- D. The child objects would need "aggregation" relationships between themselves, and an "association" relationship to the parent custom object.
Correct Answer: D 🗳️
There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?
- A. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
- B. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
- C. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
- D. You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
- E. Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
Correct Answer: C 🗳️
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.
- A. Image size needs to be bigger.
- B. Images cannot be used on pages that are accessible to users with disabilities.
- C. Custom widgets cannot be used on pages that are accessible to users with disabilities.
- D. The alt attribute on the image tag is missing.
Correct Answer: A 🗳️




