Oracle B2C Service Integration and Development 2021 Implementation Essentials - testinsides 1Z0-1034-21 dumps

1Z0-1034-21 real exams

Exam Code: 1Z0-1034-21

Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials

Updated: Aug 16, 2026

Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Data Management and Customization- Business rules and automation
  • 1. Scripts and server-side logic
    • 2. Workflows and business rules engine
      - Data objects and schema customization
      • 1. Custom objects and fields
        • 2. Data relationships and constraints
          B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
          • 1. Core components and data model
            • 2. Agent Desktop and administrative interfaces
              Development and Scripting- B2C Service scripting and APIs
              • 1. RightNow Object Query Language (ROQL)
                • 2. Client-side and server-side extensions
                  • 3. Connect PHP / APIs usage concepts
                    Security and Access Control- Authentication and authorization
                    • 1. Roles and profiles
                      • 2. SSO and identity integration concepts
                        Integration Concepts- Integration approaches
                        • 1. Outbound messaging and event-driven integration
                          • 2. Middleware and third-party integration patterns
                            • 3. REST and SOAP web services
                              Deployment and Troubleshooting- Configuration lifecycle management
                              • 1. Migration between environments
                                • 2. Diagnostics and logging

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. You areimplementing the Syndicated ProactiveChat widget on an external page.
                                  Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?

                                  A) Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
                                  B) Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
                                  C) Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
                                  D) Set the timeout attribute to null and callthe global offerchat () method.


                                  2. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

                                  A) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
                                  B) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
                                  "Alt + I."
                                  C) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
                                  D) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.


                                  3. Which three are functions of Object Designer?

                                  A) ability to create custom fields
                                  B) ability to configure business rules for custom objects
                                  C) ability to create custom objects
                                  D) ability to create system attributes
                                  E) ability to create menu-only objects
                                  F) ability to import data


                                  4. You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?

                                  A) Using File Manager within the console, select import scripts and upload your script into it.
                                  B) Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
                                  C) Using File Manager within the console, select custom scripts and upload your script into it.
                                  D) Using WebDAV, create a new folder in euf/assets named import and copy your script into it.


                                  5. The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

                                  A) The suppressRules option must always be set to true when chaining generic objects.
                                  B) The idspecified attribute of the ChainSourceld object should be true,
                                  C) The suppressExternaiEvents option must always be set to true.
                                  D) Chaining with generic objects is not supported when using standard objects.


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: A,B,D
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: D

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