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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers

A) Newport Design System
B) Data tables
C) Menu elements
D) Custom Styles
E) Actions

2. A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?

A) Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.
B) Create a FlexCard with two card states. Use conditions on the state to filter for priority.
C) Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
D) Create two FlexCards with one card state each. Use conditions on the states to filter for priority.

3. A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date.
In this scenario, how will the calculation engine select which Expression Set to run?

A) Rank
B) Date created
C) Sequence
D) Date modified

4. A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?

A) OmniScripts and Integration Procedures
B) OmniScripts and DataRaptors
C) FlexCards and Integration Procedures
D) FlexCards and DataRaptors

5. A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
* Allow the user to select one or more energy products from a list
* Get current energy usage data from an external system via an API
* Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers

A) DataRaptor Post Action
B) Multi-select Input
C) HTTP Action
D) Post to Object Action
E) Radio Input

Solutions: