Salesforce Certified Platform Administrator - testinsides Plat-Admn-201 dumps

Plat-Admn-201 real exams

Exam Code: Plat-Admn-201

Exam Name: Salesforce Certified Platform Administrator

Updated: Oct 26, 2026

Q & A: 160 Questions and Answers

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Salesforce Plat-Admn-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Agentforce AI: This domain introduces AI-powered agents in Salesforce, covering use cases, configuration in Agent Builder, security considerations, and troubleshooting agent permissions.
Topic 2
  • Sales and Marketing Applications: This domain addresses sales cycle management from leads to opportunities, including productivity features, lead automation, campaign management, forecasting, and Einstein for Sales capabilities.
Topic 3
  • Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.
Topic 4
  • Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.
Topic 5
  • Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Topic 6
  • Service and Support Applications: This domain covers case management systems, including case assignment, queues, and automation through escalation rules, auto-response rules, and Einstein for Service.
Topic 7
  • Configuration and Setup: This domain covers foundational administrative tasks including company settings, user interface configuration, user management with licenses and access controls, and implementing security measures through login restrictions and the Salesforce sharing model.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

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Salesforce Certified Platform Administrator Sample Questions:

Question #1

In an approval process, which feature allows a user to temporarily assign their approval responsibilities to another user for a predefined time period?

  • A. Approval Rule
  • B. Manager
  • C. Delegated Approver
  • D. Queue
Reveal Solution  Discussion  0

Correct Answer: C  πŸ—³οΈ

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #2

Ursa Major Solar is using products and price books. Which two items should an administrator take into considerations about these features? Choose 2 options.

  • A. The standard and list price for a product can be listed in more than one currency.
  • B. If price books contain assets, they can NOT contain products.
  • C. Products without a price are automatically added to the standard price book.
  • D. A product can have a different list price in different price books.
Reveal Solution  Discussion  0

Correct Answer: A,D  πŸ—³οΈ

Question #3

Users have reported that the new Lightning account record page is loading very slowly. Which feature should a Platform Administrator use to determine the cause of the performance issues?

  • A. Lightning App Builder Analytics
  • B. Lightning Usage App
  • C. Lightning Analytics
  • D. Lightning Page Visibility Rule
Reveal Solution  Discussion  0

Correct Answer: A  πŸ—³οΈ

Question #4

A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an action, named updateShippingAddress, that modifies a customer's shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best practices?

  • A. "Use this to update shipping information. It's used for any changes to a customer's address in the system."
  • B. "This action updates the customer's shipping address. It is to be used when a user wants to change their address. Only use this when a customer does not have an active order in the system."
  • C. "Updates the shipping address for a customer order. The goal of the action is to modify the address on a customer's record. The agent should only use this action when the user explicitly requests to change their address."
  • D. "This action allows for the changing of a shipping address, and the goal is to make sure the address is current and accurate."
Reveal Solution  Discussion  0

Correct Answer: C  πŸ—³οΈ

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #5

The Activity Timeline is missing from the Account record page. What should a Platform Administrator do to correct this?

  • A. Add a button for the Activity Timeline in the Object Manager for the Account object.
  • B. Run a report to verify whether any activities have been logged for that Account.
  • C. Update the user's permission to allow Edit access to the Activity Timeline.
  • D. Add the standard Activities component to the Account Lightning record page.
Reveal Solution  Discussion  0

Correct Answer: D  πŸ—³οΈ

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

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