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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist has just performed quality control measurements on a glucose monitor. The values exceed the acceptable limits. Which of the following actions should the phlebotomist take?

A) Complete a full cleaning of the monitor.
B) Replace the batteries in the monitor.
C) Perform the manufacturer's recommended actions.
D) Document the values in an incident report.

2. Which of the following actions should a phlebotomist take immediately after blood splashes into their eye?

A) Wipe the eye with sterile gauze.
B) Apply antibiotic ointment to the eye.
C) Flush the eye with water at an eyewash station.
D) Complete the remaining patient collections.

3. A phlebotomist should immediately report which of the following to a supervisor?

A) Patient noncompliance with dietary requirements
B) An allergic reaction
C) Outdated blood collection supplies
D) A needlestick injury

4. Which of the following laboratory departments performs a CBC and ESR?

A) Chemistry
B) Microbiology
C) Serology
D) Hematology

5. Which of the following tube additives promotes clot formation?

A) Heparin
B) Oxalate
C) Silica
D) Citrate

Solutions: