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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following is an essential aid to investigate a problem experienced on a BlackBerry 10 (BB10) smartphone when being reported to BlackBerry?

A) The time of occurrence and the device logs
B) Playbook
C) BlackBerry Device Service (BDS) server name
D) The location of the device

2. How can a user adjust the timeframe for the amount of days to keep messages, and the sync timeframe?

A) Delete the account integration, and recreate it.
B) In Messages, go to Options -> Timeframe.
C) Go to Settings -> Accounts -> select the Email account, and go to Advanced.
D) The value is set by the email service provider and cannot be changed.

3. How can a user verily that BlackBerry data can be transmitted?

A) Text messaging is working
B) BB Dots beside signal
C) Mobile network settings has green arrows
D) User has 3G

4. What is the share address of the BlackBerry Smartphone internal device storage?

A) //IP Address OfDevice\media
B) //Device Name\storage
C) smb://lP Address Of Device/shared
D) http://IP Address Of Device:3101

5. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) The application can be installed using a SD card containing the BBOS application.
B) The same BBID needs to be used to install the application.
C) Such applications can only be pushed from the server.
D) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.

Solutions: