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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) in a virtual environment. Which two virtual Nation platforms are supported by ACCCM? (Choose two.)

A) VMwareESXI3.x, vSphere
B) CoWare, Xen
C) Virtual Server 2008, vSphere
D) Xen, Hyper-V
E) FSXI 3x, Virtual Server 2005 R2

2. The customer is planning on installing a separate database for Avaya Contact Center Control Manager (ACCCM) 6.3. Which database is supported by ACCCM 6.3?

A) Oracle10g/11g
B) Microsoft Access 2007
C) IBM DB2
D) Microsoft SQL2008

3. Before beginning the installation of the Avaya Contact Center Control Manager (ACCCM) installation in a stand-alone configuration with SQL 2008 Express, when would the Microsoft Internet Information Server (IIS) be installed?

A) after you install the Microsoft SQLServer
B) after you selectACCCM services
C) afteryou install Microsoft Windows 2008 Server R2
D) after you install ACCOM

4. The Avaya Contact Center Control Manager (ACCCM) schedule server is a feature that allows you to schedule tasks. A task can be any administrative action that is supported by ACCCM. The Schedule Server is designed in an hierarchical Structure.
Which object is the highest entity in the hierarchy?

A) Schedule
B) Actions
C) Task
D) Job

5. A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)

A) API Web Services
B) Configuration Service
C) Provisioning Server
D) ACCCM Admin Web Interlace
E) SecurityEngine

Solutions: