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Skills measured
- Troubleshoot issues signing into Microsoft Teams (15-20%)
- Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
- Troubleshoot teams and channels (10-15%)
- Troubleshoot federation issues (10-15%)
- Troubleshoot Microsoft Teams voice issues (15-20%)
- Troubleshoot issues with files (15-20%)
NEW QUESTION 30
A company has their headquarters in France and stores all over the world. The company wants to organize live events in China.
Meeting organizers in China cannot create Microsoft Teams live events.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. The company already has 15 Terms live events running concurrently.
- B. The company has not configured a VPN for connecting to the corporate network.
- C. Azure content delivery networks (CDNs) are not accessible in China.
- D. Users do not have valid Advanced Communication licenses.
Answer: B,C
Explanation:
Event team members and attendees will not be able to use Teams live events because Azure CDN is not accessible in China. A workaround is to use a company VPN connection, which gets the client connected to CDN via the customer's corporate network.
Note: The maximum number of concurrent live events per Microsoft 365 or Office 365 organization is 15.
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/teams-live-events/plan-for-teams-live-events
https://docs.microsoft.com/en-us/stream/live-event-troubleshooting
NEW QUESTION 31
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Replace the partner-hosted SBC with a self-deployed SBC.
- B. Ensure that the SBC certificate is from a trusted Certificate Authority (CA).
- C. Ensure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
- D. Modify the FQDN in the SIP profile to match the SBC certificate.
Answer: B,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
NEW QUESTION 32
Users report call delay during Microsoft Teams audio conferences.
You run a network trace from a user's device during an audio conference. You review the following trace results:
You need to identify the cause of delay.
What is the cause?
- A. The source port for audio is above 50.000.
- B. The TLS traffic is being limited.
- C. The source port range for audio is too narrow.
- D. The UDP traffic is being limited.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/quality-of-experience-review-guide#quality-investigations
NEW QUESTION 33
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
NEW QUESTION 34
A company has a Microsoft 365 subscription.
A user reports that they cannot add a guest user to a team.
You need to resolve this issue.
Which action you should perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide
NEW QUESTION 35
You need to resolve the partner company communication issue.
Which two PowerShell commands should you run? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Get-CsExternalAccessPolicy | Set-CsExternalAccessPolicy -EnableFederationAccess $True
- B. Set-CsAccessEdgeConfiguration -AllowFederatedUsers
- C. Set-CsTenantFederationConfiguration -allowedDomains
- D. Get-CsOnlineUser | Set-CsExternalAccessPolicy -EnableFederationAccess $True
- E. New-CsAllowedDomain -identity
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csexternalaccesspolicy?view=skype-ps
https://docs.microsoft.com/en-us/powershell/module/skype/new-csalloweddomain?view=skype-ps
NEW QUESTION 36
User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.
User2 is unable to make any changes to the document.
You need to determine the root cause of the issue.
What is the cause?
- A. The Microsoft Office package is not activated on User2's device.
- B. A sensitivity label has been applied to the shared file.
- C. User2 has view-only permissions for the document.
- D. User2 does not have a Microsoft SharePoint license.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide
NEW QUESTION 37
You need to investigate the issue reported by the human resources manager.
Which two tools should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Teams Desktop logs
- B. Fiddler
- C. Network assessment tool
- D. Teams Debug logs
- E. SharePoint admin center
Answer: D,E
NEW QUESTION 38
A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?
- A. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
- B. Check permissions and sign in access for UserA's OneDrive account.
- C. Turn off the Conditional Access policy for UserA.
- D. Disable and re-enable the SharePoint online license assigned to UserA.
Answer: B
NEW QUESTION 39
A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.
The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.
You need to prepare the environment for the new deployment.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.
- B. Uninstall the Teams app for every user profile.
- C. Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.
- D. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\NativeWam registry value.
- E. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\LoggedInOnce registry value.
Answer: A,B,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/msi-deployment
NEW QUESTION 40
You need to set up the calling environment for the sales and support departments.
Which setup paths should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
NEW QUESTION 41
You manage the Microsoft Teams environment for a company.
The company has federation configured only for the human resources (HR) department, and only with Vendor A.
User1, who is part of the HR department, cannot communicate with VendorA.
You need to troubleshoot why User1 cannot communicate with VendorA.
What should you do?
- A. Ensure that federated access is enabled in the external access policy for the user.
- B. Ensure that federated access is enabled in the external user communication policy for the user.
- C. Ensure the user is added as a guest in the VendorA tenant.
- D. Ensure the target domain for VendorA is listed in the Allowed Domains list.
- E. Ensure the tenant is enabled for federation.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-policies-in-your-organization/create-custom-external-access-policies
NEW QUESTION 42
You need to resolve the chat notification issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Reinstall Microsoft Teams.
- B. On the Microsoft Teams Settings Notifications page, enable notifications.
- C. In the Windows settings Notifications & Actions menu, enable notifications.
- D. Update Microsoft Teams to the latest version.
- E. In Registry Editor, navigate to Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Teams. Create a registry key named ChatNotifications and set the value to 1.
Answer: B,C,D
Explanation:
Reference:
https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d
https://support.microsoft.com/en-us/windows/change-notification-and-action-settings-in-windows-10-8942c744-6198-fe56-4639-34320cf9444e
NEW QUESTION 43
You are administering a Microsoft Teams environment for a company.
A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.
You need to retrieve the resources for the producer.
Where should you look for the resources?
- A. Teams admin center
- B. Microsoft 365 admin center
- C. Microsoft Stream
- D. OneDrive for Business
Answer: B
NEW QUESTION 44
You need to identify the root cause of the issue that was reported by User6.
What is the cause of the issue?
- A. The file link is expired.
- B. Sharing permissions for the file have been revoked.
- C. The external sharing permissions have been set to existing external users only.
- D. The sharing permissions for the organization are set to internal only.
Answer: A
NEW QUESTION 45
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