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BICSI RCDDv15 Exam Syllabus Topics:

BICSI Registered Communications Distribution Designer - RCDD v15 Sample Questions:

1. During the program execution stage the component project manager responsible for testing estimates that budgeted hours may exceed 200 hours.
What should the program manager do?

A) Communicate to the program sponsor regarding the additional estimated cost and request a change order
B) Determine which component protects have excess capacity and rebalance those resources to the project that needs additional hours
C) Talk with the project manager and find ways to reduce hours in another part of the project
D) Request that the project manager make the team members work additional hours and not bill the protect

2. A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.
What should the program sponsor do?

A) Direct the operations manager to allocate the necessary resources to establish proper plans for accepting the benefits and processes after program closure.
B) Direct the operations manager to allocate a resource to the program to ensure that knowledge transfer and process development occur before closure
C) Direct the program manager to assess the impact of this change and follow the established change management process
D) Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.

3. The program manager plans to address a negative cost variance generating a red flag in the program management status report.
What should the program manager do?

A) Work with program sponsor to compile impact analysis data to obtain additional funding for the program
B) Gather all the details, analyze impacts, determine corrective actions and present the findings to the governance board for direction
C) Ask the program team to compile all details, analyze impacts, determine corrective actions and present to the governance board for direction
D) Contact the project sponsors to present the details, impacts, and possible corrective actions regarding the negative cost variance

4. CORRECT TEXT
A program manager joins a team during its preparation phase.
What should the program manager do lo obtain formal sponsor approval to begin the benefits delivery phase1?

A) Write the program charter, including the program mission statement and stakeholder engagement plan
B) Identify and document the anticipated program benefits in the benefits management plan.
C) Develop the program management plan based on the organization's strategic plan
D) Define a high-level program roadmap of milestones and schedules supported by a preliminary estimate

5. A newly appointed country manager suggests that the regional program manager use a social media platform to expedite communications and address questions. The new country manager used this social media platform at a previous job.
What should the regional program manager do to address the country manager's request?

A) Review existing in-house social media capabilities to determine if they will meet the needs of the country manager's request and update the stakeholder register
B) Ask the technology, security, and project teams to assess the country manager's request.
C) Ask the country manager to champion the social media platform, as they may have more influence than the regional program manager
D) Suggest that the country manager use the existing communication channels while the team becomes familiar with the new social media platform

Solutions: