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Salesforce Plat-UX-102 Exam Syllabus Topics:

Section

Weight

Objectives

Topic 1: Leveraging Adjacent Roles/Skills

19%

- Knowledge and Skill Infusions

1. Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision

Topic 2: Design

30%

- Collaboration

1. Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration

- Vision and Roadmap

1. Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration

- Business and Technical Capabilities

1. Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution

Topic 3: Discovery

32%

- Value of Strategy Design

1. Determine the appropriate design methods and tools to use based on the scenario
2. Given a scenario, identify the relevant discovery research activities
3. Explain the value of strategy design within the Salesforce ecosystem

- Ethics and Values

1. Given a scenario, advocate for ethics and values on behalf of both users and the organization

- Research Methods

1. Synthesize research findings to inform strategy
2. Identify appropriate research methods for the scenario

Salesforce Certified Platform Strategy Designer Sample Questions:

Question #1

Cloud Kicks would like to use a business model canvas to evaluate the desirability, viability, and feasibility of a new service and identify a business model that will justify pursuing the idea. Which part of the business model canvas represents desirability?

A. Customer segments
B. Key activities
C. Value proposition

Reveal Solution Discussion 0

Correct Answer: C 🗳️