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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Why do prospects need enterprise strength CPQ solution?

A) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.
B) Sales reps are too aggressive in their discounting.
C) All of the above.
D) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.

2. What are the complexities that an enterprise strength configurator solution must be able to handle?

A) Meet the functional requirements of the configuration problem at hand.
B) All of the above.
C) Provide acceptable response times even if models grow large.
D) Make it easy for various user types to configure a solution.

3. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) Web only.
B) WebSphere Commerce does not manage the customer experience.
C) Any B2C touchpoint, excluding B2B.
D) Web, mobile, call center, in-store, and extended channels such as social networks.

4. What is a key marketing capability in the WebSphere Commerce platform?

A) Campaign planning
B) Marketing experimentation (a/b testing)
C) Marketing resource management
D) Marketing analytics

Solutions: