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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What are the benefits of using the electronic version of the HP Printing and Digital Imaging
Products Instant Reference Guide (e-IRG)? (Select two.)

A) discount coupons and monthly drawings
B) links to HP news
C) information about competitors
D) replacement lifecycle, listing all products and replacements
E) up-to-date product information

2. How many customers and printers are in the HP imaging and printing worldwide installed base?

A) 400 million customers, 1 billion printers
B) 100 million customers, 400 million printers
C) 30 million customers, 200 million printers
D) 200 million customers, 600 million printers

3. What are the benefits of HP FastRes 1200? (Select two.)

A) more dots per inch
B) slow, but reliable data transfer
C) enhanced color gamut
D) great image and text quality
E) fast data transfer, less network traffic

4. What is cross-selling?

A) expanding the business opportunity by extending more capabilities to the product
B) including a color product in the offering
C) selling two different models of the same product
D) expanding the business opportunity by providing the customer with three connectivity options

5. What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?

A) standard finishing capabilities
B) the cheapest base price
C) consumables' refilling capabilities
D) fewer replacement parts and long-life consumables

Solutions: