IIC C131 : Advanced Skills for the Insurance Broker and Agent

C131 real exams

Exam Code: C131

Exam Name: Advanced Skills for the Insurance Broker and Agent

Updated: Oct 10, 2026

Q & A: 79 Questions and Answers

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IIC C131 Exam Syllabus Topics:

SectionObjectives
Topic 1: Regulatory and Legal Environment- Compliance and consumer protection
- Insurance regulations in Canada
Topic 2: Underwriting and Policy Management- Underwriting guidelines and decision-making
- Policy administration and endorsements
Topic 3: Claims and Loss Handling- Loss adjustment principles
- Claims processes and documentation
Topic 4: Risk and Insurance Fundamentals- Insurance principles and coverage types
- Risk identification and assessment
Topic 5: Insurance Brokerage Practice- Professional ethics and conduct
- Broker roles and responsibilities
- Client relationship management

IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

Question #1

Which document contains a rough outline from bidders of work to be completed, with details on how they will carry out this work?

  • A. Request for a proposal
  • B. Certificate of insurance
  • C. Lease agreement
  • D. Broker's letter of authority
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

A building contractor has been hired to perform renovations and additions to a run-down office building. The contractor is aware of the typical exposures that can arise from this operation and has adequate insurance in place, but needs to hire additional staff. He contacts his broker Andrew to discuss the benefit of having risk management measures in place during the contractor's employee selection process. Briefly describe the advice Andrew would provide.

Reveal Solution  Discussion  0

Correct Answer:

see the Explanation for Detailed Solution.
Explanation:
Andrew should explain that hiring is a risk management issue because employees directly affect job-site safety, workmanship quality, liability exposure, and claims frequency. Renovating a run-down office building creates hazards such as structural instability, demolition work, tools and equipment use, electrical or plumbing work, falls, damage to existing property, and injury to workers or third parties. Poor hiring can increase all of these risks.
Andrew should advise the contractor to use a structured employee selection process. This should include verifying trade qualifications, licences, safety training, employment history, references, and experience with similar renovation projects. If employees will drive company vehicles, motor vehicle record checks should be considered. If employees will access client premises, tools, materials, or secure areas, background checks may be appropriate where legally permitted.
The contractor should also use written job descriptions, documented safety policies, orientation training, supervision, probationary review, and records of training. These controls reduce the chance of accidents, theft, defective work, and liability claims. They also show insurers that the contractor is professionally managed.
Course topic reference: Risk Management; Contractors; Employee Selection; Loss Prevention; Construction Safety Controls .

Question #3

What type of property would be covered by mercantile stock burglary coverage under a crime insurance policy?

  • A. Paper currency
  • B. Cheques
  • C. Furniture
  • D. Securities
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

Derek arranges hard-to-place insurance for contractors with specialized equipment. In addition to the condition of the equipment, what can Derek determine about the risk by examining photographs?

  • A. Product information, which is always better than an inventory list
  • B. Proprietary information, which is not always included with an application
  • C. Moral hazard, if there are poor maintenance habits
  • D. Physical hazard, if the client does not have the latest equipment upgrades
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Correct Answer: C  🗳️

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Question #5

Insurance premiums on automobile fleet policies are based on which factor?

  • A. Mechanical condition of a vehicle from one particular fleet
  • B. Original purchase price of all vehicles in the fleet
  • C. Overall experience of all drivers
  • D. Driving record of the individual drivers
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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