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Apple OS X v10.8 Troubleshooting Sample Questions:

1. What is a kernel extension in OS X?

A) A user specific software library.
B) The system for starting, stopping and managing daemons, applications, processes, and scripts.
C) A software driver that provides driver support for hardware, networking, and peripherals.
D) A place to store global system preference settings.

2. Which of the following devices are supported to use AirPlay Mirroring in OS X Mountain Lion? Select Two:

A) Apple TV (3rd generation)
B) Apple TV (2nd generation)
C) Third Party streaming media players
D) Game consoles with built in steaming media players
E) Apple TV (1st generation)

3. If users have FileVault 2 enabled, Time Machine will automatically encrypt their backup. True or False

A) False
B) True

4. What version of OS X Snow Leopard must be installed in order to upgrade to OS X Mountain Lion on a supported Mac?

A) 10.6.8
B) 10.6.3
C) 10.6.4
D) 10.6.1

5. Your customer runs her small business on an iMac with OS X Mountain Lion. She would like to keep her data secure with FileVault 2, but is worried that she will have to share her administrator password with the rest of the staff. How should you address this concern?

A) This is a limitation of FileVault 2. The customer will have to share her password to use the feature.
B) The customer can give other user accounts the ability to unlock the disk in the Security & Privacy preferences when she enables FileVault 2.
C) Ask the customer to disable FileVault 2 when others wish to use the computer, then re-enable it when they are done.
D) The customer should enable the Automatic login feature in the User & Group preferences.

Solutions: