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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Which option describes the automated page presentation for incoming calls?

A) a feature that displays a detailed caller profile based on your customer's country when you answer your phone
B) a feature that displays a caller-appropriate application page based on your customer's native language when you answer your phone
C) a feature that displays a caller-appropriate application page based on a set of navigation rules defined for your customer when you answer your phone
D) a feature that displays a detailed caller profile based on a customizable set of parameters defined for your customer when you answer your phone

2. Identify the sequence of steps you must follow to disable the Service Communication channels.

A) Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect all the options.
B) Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Select the "Disable" column in "Service entitlements"
C) Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Deselect the "Enable" column in "Communication Channels".
D) Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Communication Channels > Deselect the "Communication" option.
E) Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect the "Communication Channels" option.

3. Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasons for this behavior?

A) You entered a toolbar height that is not more than 70 pixels.
B) You did not enable the vertical toolbar which is required, while the horizontal is optional.
C) The only toolbar enabled is the default one, and you must configure at least two.
D) The signed-in user does not have the appropriate access privileges to a toolbar.
E) You have not enabled the Computer Telephony Integration (CTI) service.

4. One of your service agents needs a new search filter on his Service Requests' list page.
How can the agent achieve this?

A) Create a new search through the application composer.
B) Add fields from the advanced search functionality.
C) Create several personalized searches and create them to each other.
D) Grant the agent Administrator permissions to add new search filters.

5. Select three correct limits and restrictions when importing data from a file.

A) If the values in the imported CSV file contain a new line character, then they must be enclosed within quotation marks.
B) Both create and update operations are available for imported records.
C) Groovy Scripts and object workflows that have been configured for the object being imported are always executed.
D) The maximum number of records in each CSV file should not exceed the maximum limit of 10,000,000 records.
E) By default, the import starts immediately after it is activated.

Solutions: