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Skills measured
- Describe Dynamics 365 Field Service (15-20%)
- Describe Dynamics 365 Customer Service (15-20%)
- Describe Dynamics 365 Sales (15-20%)
- Describe Project Operations (15-20%)
- Describe Dynamics 365 Marketing (10-15%)
- Describe shared features (15-20%)
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What is the duration, language, and format of the Microsoft MB-910 Certification Exam
- Length of Examination: 90 minutes
- Number of Questions: 150
- Language: English
- Format: Multiple choices, multiple answers
- Passing score:70%
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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How to Register For Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)?
How to Start Reviewing the Microsoft MB-910 Certification
Get the exam guide for Microsoft MB-910 Certification
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Microsoft's MB-910 Certification is a nationally and internationally recognized certification for those who work in IT. Passing this test verifies an individual has the skills to program in Visual Basic. This exam covers language, programming, and operating system knowledge. It also tests for the use of specific Microsoft tools that are installed on Windows-based systems. This certification is widely accepted by employers in a range of fields. Potential employers may require an individual to have this certification in order to perform certain tasks or advance within the company. Developers who have passed this exam can use VB6 or Visual Basic .NET from Microsoft. They can use tools such as Microsoft Access, Microsoft Excel, and many others which are also covered in our Microsoft MB-910 Dumps. These programs can help to improve workflow in an organization. It is possible for individuals to also program mobile apps on iOS and Android systems using Visual Basic. NET. This certification may be needed for a few positions, but most IT professionals should want this certification to advance in their careers. The Microsoft MB-910 Certification covers the fundamentals of Azure Infrastructure Services at the Associate level.
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Microsoft MB-910日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Field Service | 15-20% | - Core features and scheduling capabilities - Mobile app and offline functionality - Work order lifecycle and resource management - Inventory and asset management |
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Overview of Copilot in customer engagement - Security and access control - Common features and navigation - Data management and reporting basics - Integration with Microsoft Power Platform |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Integration with Copilot - Event management features - Email marketing and customer journeys - Capabilities and use cases - Marketing forms, pages, and segments - Lead generation and qualification |
| Describe Dynamics 365 Customer Service | 20-25% | - Knowledge base and entitlements - SLA and routing rules - Case management lifecycle - Unified service desk and channels - Key components and use cases |
| Describe Dynamics 365 Sales | 20-25% | - Lead and opportunity management processes - Product catalog, price lists, and unit groups - Core capabilities and business scenarios - Quote, order, and invoice lifecycle - Sales accelerators and forecasting - Business process flows |
