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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understand High-Velocity IT Concepts | - IT transformation - Digital technology - Digital transformation - Digital organization - High-velocity IT - Digital products |
| Contribute to Value with Digital Products | - Resilient operations - Co-created value - Assured conformance - Fast development - Valuable investments |
| Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Agile methods - DevOps culture - Lean practices - Continuous improvement |
| High-Velocity IT Techniques and Practices | - Cloud computing - Testing and validation - Architecture and design - Security and risk management - Automation |
| Digital Product Lifecycle | - Service value creation - ITIL operating model - Digital product lifecycle - Value streams |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
An organization wants to increase its revenue by reducing the delay between the uploading of reference data for new products and the ability to place sales orders.
Which activity would MOST contribute to achieving this?
- A. DevSecOps
- B. Continuous integration / continuous deployment (CI/CD)
- C. Chaos engineering
- D. A/B testing
Correct Answer: B 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
A service provider has engaged with a new service consumer who requires a mobile app to be developed so that they can exploit new markets. The service provider has appointed product owners to ensure that investments in new digital products are property justified.
How can the 'relationship management' practice help the product owners to achieve this objective?
- A. By assessing and comparing investment proposals for the services that the organization offers to its consumers
- B. By using the concept of a minimum viable product to establish the technical and environment architecture
- C. By ensuring that the deployment of infrastructure components is not delayed by unnecessary procedures and approvals
- D. By identifying and involving the service consumer stakeholders in establishing priorities for the mobile app
Correct Answer: D 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
A product team releases new functionality to customers every week. Although customers like the frequent updates, the organization has recently failed an internal audit because several changes could not be traced back to approved requirements and test evidence.
Which high-velocity IT objective is MOST in need of improvement?
- A. Assured conformance
- B. Co-created value
- C. Fast development
- D. Valuable investments
Correct Answer: A 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
When reviewing a recent project, the project manager asked questions about what outcomes were wanted, and how these were prioritized compared to other alternatives.
Which high-velocity IT objective were they assessing?
- A. Assured conformance
- B. Fast development
- C. Resilient operations
- D. Valuable investments
Correct Answer: D 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
An organization experienced a security attack. A hacker accessed a system using login information gathered from social media sites. The incident was identified quickly and systems were restored without significant loss.
Which type of control should be improved?
- A. Prevention
- B. Correction
- C. Integrity
- D. Detection
Correct Answer: A 🗳️
Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).
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