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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. What should you do to ensure two published answers are always returned for a specific search word?

A) List the search word under both Answers Keywords and Stopwords.
B) List the search word under Answers Keywords.
C) Create multiple search words associated within a single priority word group.
D) Create multiple Priority words that share the same name.
E) List the search word under Stop words.

2. In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

A) Ctrl + A
B) Ctrl + N
C) Ctrl + T
D) Ctrl + O

3. Which three components do you configure in Oracle Service Cloud that are synced to Knowledge Advanced?
(Choose three.)

A) Console roles
B) Web roles
C) API Roles
D) Workflows
E) Product and Categories

4. Which two statements are true about the Connect Common Object Model? (Choose two.)

A) Primary objects have only independent life cycles.
B) CRUD operations can be performed on sub-objects only through their parent primary object.
C) An array object is a collection of primary objects.
D) Primary objectscontain either primitive data types or sub-objects.
E) Sub-objects contain only primitive data types.

5. In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

A) 250
B) 1000
C) 100
D) 500

Solutions: