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CompTIA PDI+ Beta Sample Questions:

1. Over time, the quality output of color print devices may change due to aging of consumables and other internal parts related to image forming components. Which of the fol owing would MOST likely compensate for this?

A) Replace laser unit.
B) Perform the printer color calibration.
C) Reinstall the printer driver.
D) Replace all the toner cartridges.

2. A customers copier says Add Paper even though the paper tray is full. Where MOST likely is the cause of the problem?

A) The paper tray is set to a different paper size than requested.
B) The customer has left the original on the platen glass.
C) The sensor in the duplex section shows paper already there.
D) The sensor that tells the copier the tray is ful is broken or has failed.

3. A dirty laser unit window can cause:

A) dark streaks on the prints.
B) light streaks on the prints.
C) ghosting on the prints.
D) double-image prints.

4. A customer calls to report that the scan images are taking up too much space on their server. The customer tells the technician they are scanning at 600dpi, in PDF format, and using a TWAIN driver in the ADF mode. Which of the following is the MOST likely cause of the excessive space usage?

A) The TWAIN driver needs updated
B) Scan from the glass instead of the ADF
C) Scan file format
D) Scan resolution size

5. Which of the following components contains multiple rollers for transporting originals?

A) CCD
B) Flatbed scanner
C) Platen glass
D) ADF

Solutions: