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Huawei OC-12 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network Optimization & Digital Transformation | - Automation and intelligent operations - AI-driven network optimization |
| Topic 2: Customer-Centric Network Planning | - User experience-driven network design - ROADS principles in service planning (Real-time, On-demand, All online, DIY, Social) |
| Topic 3: Network Design & Architecture for Customer Experience | - 5G and cloud-enabled architecture for user-centric services - End-to-end service experience design |
| Topic 4: Operation & Maintenance for Customer Centricity | - Service assurance and SLA optimization - Proactive experience management |




