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HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

1. How does HP recycle cartridges?

A) Where possible. HP tests every empty ink cartridge that is returned to sell them to local refillers.
B) HP closes the loop and manufactures new laser cartridges by using up to 25% recycled plastics.
C) HP encourages customers to close the loop and decide if a cartridge should be sent to a landfill or get refilled.
D) Where possible, HP tests every empty ink cartridge that is returned to see if it can be refilled.

2. What is a risk of using counterfeit cartridges?

A) Counterfeit products can damage a printer.
B) HP will bring legal action against customers who use counterfeit cartridges.
C) Customers generally pay more for counterfeit cartridges.
D) Counterfeit cartridges generally produce print documents with unacceptable quality.

Solutions: