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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which capabilities of the BSM Systems Management solution help customers achieve their goals? (Select two.)

A) cross-domain event tracking and management capability
B) streamlines processes through runbook automation
C) real user monitoring
D) intelligent agent and agentless monitoring integration adapters
E) business process testing and reporting

2. Which IT activity is supported by the BSM Network Management Solution?

A) end-user monitoring to track business service levels
B) providing proactive policy enforcement and compliance reporting
C) providing cross-domain visibility of IT infrastructure events to remove duplication
D) improving application quality testing

3. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a single pane of visibility for complex, virtualized, and cloud environments
B) supports Heads-up Display (HUD) for multi-monitoring technology
C) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
D) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools

4. What is the most correct value proposition for HP Software's BSM Systems Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provide secure, compliant networks, while meeting SLAs and containing costs.
B) Itconsolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
C) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
D) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.

5. What is a CIO's primary responsibility?

A) providing in-depth Service Desk analytics
B) aligning IT Services with the business needs and goals of the company
C) providing performance test metrics that add value to the business
D) amortizing hardware expense costs

Solutions: