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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling and Positioning | 25% | - Competitive differentiation - Warranty and support services - Sales process and proposal preparation |
| Topic 2: HP Thin Client Portfolio | 30% | - t-series and multi-seat solutions - Hardware specifications and features - Operating systems and software options |
| Topic 3: Solution Design and Compatibility | 20% | - Security and management features - Server and protocol compatibility - Virtualization infrastructure integration |
| Topic 4: Market and Customer Needs | 25% | - ROI and TCO advantages - Customer business and technical requirements - Thin client market trends and benefits |
HP Selling HP Thin Clients Sample Questions:
1. What are the correct traps to set when facing a competitive situation in which the customer is leaning toward repurposing existing PCs? (Select three.)
A) Initial acquisition cost differences are typically $100 or less.
B) The failure rates of PCs are substantially higher than failure rates of thin clients.
C) PCs more than five years old do not support the required client virtualization software.
D) Thin clients yield a lower TCO.
E) VDI licensing is lower for thin clients.
F) Energy consumption is substantially lower with thin clients.
2. What are the biggest weaknesses of Wyse in the client virtualization marketplace? (Select two.)
A) the only vendor with a Micro Client offering
B) no Wyse branded financial services to back up the solution offering
C) head-to-head competition with IBM's thin client offering
D) thin client only with dependencies on others for back-end
E) no recycling services for the total client virtualization solution
F) limited global presence and leadership
3. Which user segment is least concerned with the variety of applications, number of supported displays, and quality of the multimedia experience?
A) office workers
B) task workers
C) knowledge workers
D) power users
4. Which commercial products are built on and use the Server-Based Computing (SBC) architecture?
A) VMware ESX
B) Citrix XenApp
C) Citrix XenDesktop
D) Microsoft Hyper-V
E) Microsoft Remote Desktop Services
5. Which customer requirements does Wyse often use in their sales tactics to win a thin client sale? (Select three.)
A) short boot time
B) easy and seamless manageability
C) global geographic presence
D) mature, stateless device architecture
E) software compatibility
F) small operating system image
Solutions:
| Question # 1 Answer: A,C,F | Question # 2 Answer: D,F | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A,C,E |




