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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Configuration | 25% | - Configure questionnaire templates - Configure TPRM foundational elements - Configure third-party types and categories - Configure risk assessment templates |
| Risk Assessment and Scoring | 20% | - Configure risk calculation models - Implement inherent and residual risk scoring - Automate risk scoring workflows - Define risk thresholds and matrices |
| Remediation and Monitoring | 15% | - Generate risk dashboards and reports - Create and track remediation tasks - Implement due diligence processes - Configure monitoring workflows |
| Third-party Management | 20% | - Implement third-party lifecycle management - Configure SLA requirements - Manage third-party registry - Track third-party relationships and tiers |
| Questionnaire Management | 20% | - Assign questionnaires to third parties - Build questionnaires using sections and questions - Create and manage questionnaires - Configure questionnaire workflows |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is the impact of real-time issue tracking in third-party risk management?
Response:
A) It creates additional administrative burden
B) It is unnecessary for low-risk vendors
C) It allows for immediate action on emerging risks
D) It slows down the resolution process
2. Which of the following activities is NOT typically part of the Third-party Risk Management process?
Response:
A) Contract negotiation
B) Revenue optimization
C) Risk assessment and analysis
D) Continuous monitoring
3. How does effective Third-party Portal Configuration impact the overall risk management process?
Response:
A) By significantly increasing the time required to manage third-party risks
B) Through the automation of risk assessment processes, improving efficiency and accuracy
C) By making the risk management process completely hands-off for the organization
D) Reducing the importance of direct communication with third parties
4. What is a critical aspect of Third-party Risk Assessment Configuration for ensuring effectiveness?
Response:
A) Including a wide range of stakeholders in the assessment process.
B) Prioritizing third parties based on the volume of transactions.
C) Configuring the assessment tool to accept only positive feedback about third parties.
D) Setting up the assessment to automatically adjust risk thresholds based on industry trends.
5. Third-party Security Scoring Configuration/Risk Intelligence aims to:
Response:
A) Ensure compliance with international security standards
B) Provide a numerical rating reflecting the security posture of third parties
C) Assign random security scores for annual review purposes
D) Offer a qualitative assessment of third-party marketing strategies
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |




