What are the prerequisites for the ServiceNow CIS-EM Exam
ServiceNow Certified Implementation Specialist Event Management certification is an intermediate-level certification. It is designed for experienced implementation specialists who have completed the ServiceNow Certified Implementation Specialist Configuration and Administration, or equivalent, and have at least one year of experience in implementing ServiceNow applications.
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Certification Topics of ServiceNow CIS-EM Exam?
Our CIS-EM Dumps covers the following objectives of ServiceNow CIS-EM Exam
- Architecture and Discovery 13%
- Event Configuration and Use 27%
- Event Sources 17%
- Alerts and Tasks 30%
- Event Management Overview 13%
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What is the exam cost of the ServiceNow CIS-EM Exam?
ServiceNow CIS-EM Exam should be around USD $450 USD.
For more info read reference:
ServiceNow CIS-EM Exam Reference
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ServiceNow CIS-EM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration and Optimization | 10% | - Security and access control - Best practices and operational efficiency - Performance tuning and noise reduction - Maintenance and troubleshooting |
| Topic 2: Event Configuration and Processing | 27% | - Connectors: preconfigured, custom, push/pull methods - CI binding and identification - Event rules, filters, thresholds, and field mapping - Scripting: Regex, JavaScript, PowerShell - Inbound actions and event management jobs - Event lifecycle and processing flow |
| Topic 3: Architecture and Discovery | 10% | - CMDB integration and dependency mapping - Monitoring process and data flow - Discovery and MID Server components - Event Management architecture |
| Topic 4: Event Sources and Integration | 10% | - Metric connectors and data collection - Third-party integration best practices - Monitoring tool integration - Supported event sources and protocols |
| Topic 5: Event Management Overview | 13% | - Key features and capabilities - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps - Customer challenges and business value - IT Operations Management (ITOM) solution - Common Service Data Model |
| Topic 6: Alerts and Correlation | 30% | - Incident creation and integration - Alert definition and attributes - Impact profiles, impact trees, and service impact analysis - Alert Intelligence and Service Operations Workspace features - Priority calculation, scoring, and groups - Alert grouping and correlation strategies - Alert processing and management rules |
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