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IBM C9020-560 Exam Syllabus Topics:

Reference: http://www-03.ibm.com/certify/tests/objC9020-560.shtml

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The IBM storage solutions covered in this review are: hybrid storage, specifically the IBM Storwize family (IBM Storwize V5000; IBM Storwize V7000 and V7000 Unified); IBM Spectrum Protect, IBM FlashSystem family; midrange tape (LTO); IBM FlashSystem family; SDS concepts, IBM Spectrum Virtualize; and VersaStack (IBM components). Essential knowledge and general knowledge of IBM Storwize V3700; DCS3700; IBM Storage Cloud; IBM Spectrum Control; V7000 Gen1 Storwize V5000; and SVC are also valued.

This expert can do the following tasks without support: determine the central product positioning in the entire IBM storage product portfolio; meet client needs; Classify and hire adequate resources, including technical support, facilities and tools for customer demonstration; have a general information of the competitive scene of mid-range storage products; understand the fundamental origins of TCO / ROI; articulate the features/benefits/compatibility of IBM mid-range storage products to solve client problems; identify warranty, installation and support options; transaction log; understand where to find training stuff and sales support (for example, sales kits); and explain the bases of CAMSS.

This professional can perform the following tasks with support: deepen the specifications of the solution; articulate and present the configuration to the client; mitigate competitors; develop the solution; Know the meaning and usual capabilities of Disk Magic and Capacity Magic; know the TDA insurance/insurance process and where to find precise knowledge about the TDA requirements for mid-range products; and articulate IBM mid-range storage solutions against private and hybrid cloud implementations.

This expert should be intimate with the following resources: eConfig; ePricer; competitive sales tools such as the COMP database and CompeteCenter; Information centers; TCONow! IBM system consolidation evaluation tool hosted by Alinean; IBM PartnerWorld; Migration Factory; Storage classifications (in the Storage Guide); Storage playbook; and visual storage intelligence.

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