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IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

1. IBM Case Manager is best suited for which type of process?

A) An informal process which is not modeled and cannot be easily tracked by the system.
B) An informal process which is modeled and partially tracked by the system.
C) A combination of formal and informal processes where a balance of control and flexibility is achieved.
D) A formal process where each step and business goal is fully controlled by the system.

2. A business analyst would like to separate business policies and practices from the process. Which tool is used to extend the IBM Case Manager?

A) IBM WebSphere ILOG JRules
B) IBM Forms
C) IBM Cognos RTM
D) IBM Master Data Management

3. What is the recommended way to manage security of cases?

A) Launching workflow for new cases and setting the case security using CE operations.
B) Using P8 Class security and inheritance.
C) Allowing the user to set the security manually using the IBM Case Client.
D) Using a custom event handler to set the case security on newly created cases.

4. What does the ICM Content Engine Object Model consist of?

A) Solution, case type, task, document type, pages, widgets, and role
B) Solution, case type, task, and document type
C) Solution, case type, task, step, document type, pages, and role
D) Solution, case type, task, inbasket, step, document type, and role

5. A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?

A) Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
B) Check in the form template of type Document class using WorkplaceXT.
C) Check in the form template of type ITXFormTemplate class using WorkplaceXT.
D) Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.

Solutions: