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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Mobile Field Service Execution | - Technician mobile application
|
| Topic 2: Planning and Dispatching | - Scheduling and optimization
|
| Topic 3: SAP Field Service Management Overview | - System architecture and components
|
| Topic 4: Master Data and Configuration | - Configuration settings
|
| Topic 5: Analytics and Reporting | - Operational reporting
|
| Topic 6: Integration and Extensions | - SAP integration scenarios
|
SAP Certified - SAP Field Service Management Sample Questions:
Question 1
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.
A. Service API
B. Appointment Booking API
C. Mobile API
D. Data API
E. Query API
Question 2
What kinds of checkout processes are supported?
There are two correct answers.
A. Standard checkout (per activity)
B. Complete smartform
C. Group checkout (for multiple activities under one service call)
D. Save efforts
Question 3
A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.
A. False
B. True
Question 4
How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.
A. By providing generative AI-driven insights
B. By automating task prioritization
C. By delivering smart notifications and checks
D. By enhancing marketing campaigns
Question 5
How can Master Data be created and maintained in FSM?
There are three correct answers.
A. By integration with back-end systems
B. By bulk upload with the Data Loader
C. Manually in the Master Data module
Solutions:
| Question 1 Answer: A,B,D,E | Question 2 Answer: B,C | Question 3 Answer: B | Question 4 Answer: A,B,C | Question 5 Answer: A,B,C |




