ISEB BH0-013 : Foundation Certificate in Business Analysis

BH0-013 real exams

Exam Code: BH0-013

Exam Name: Foundation Certificate in Business Analysis

Updated: Sep 30, 2026

Q & A: 160 Questions and Answers

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ISEB BH0-013 Exam Syllabus Topics:

SectionObjectives
The Competencies of a Business Analyst- Business analyst roles and responsibilities
  • 1. Personal and professional competencies
  • 2. Stakeholder engagement skills
Delivering the Business Solution- Solution implementation
  • 1. Benefits realisation
  • 2. Post-implementation review
Documenting and Managing the Requirements- Requirements documentation
  • 1. Requirements traceability
  • 2. Requirements management
Modelling Requirements- Requirements modelling techniques
  • 1. Data models
  • 2. Process models
Defining the Solution- Solution assessment
  • 1. Gap analysis
  • 2. Feasibility assessment
Modelling Business Processes- Business process modelling
  • 1. Process maps
  • 2. Business process improvement
Establishing the Requirements- Requirements engineering
  • 1. Requirements analysis
  • 2. Requirements elicitation
Delivering the Requirements- Requirements validation
  • 1. Quality assurance
  • 2. Acceptance criteria
Making a Business and Financial Case- Business case development
  • 1. Cost-benefit analysis
  • 2. Risk assessment
  • 3. Investment appraisal
Investigation Techniques- Fact-finding methods
  • 1. Questionnaires
  • 2. Interviews
  • 3. Workshops
  • 4. Observation
The Business Analysis Process Model- Business analysis framework
  • 1. Requirements lifecycle
  • 2. Investigation and analysis activities
Strategy Analysis- Business strategy techniques
  • 1. VMOST
  • 2. PESTLE analysis
  • 3. SWOT analysis
Stakeholder Analysis and Management- Stakeholder identification and analysis
  • 1. Stakeholder categorisation
  • 2. Stakeholder management approaches
What is Business Analysis- Business analysis principles
  • 1. Business change lifecycle
  • 2. Definition and scope of business analysis

ISEB Foundation Certificate in Business Analysis Sample Questions:

Question #1

During which stage of the Business Analysis Process Model would a gap analysis be carried out?

  • A. Investigate situation.
  • B. Analyse needs.
  • C. Evaluate the options.
  • D. Define requirements.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Which stage of the Requirements Engineering process is concerned with tracking requirements from inception to implementation?

  • A. Requirements management
  • B. Requirements analysis.
  • C. Requirements documentation
  • D. Requirements validation.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

Which of the following investigation techniques is MOST appropriate for collecting quantitative information?

  • A. Interviewing.
  • B. Activity sampling.
  • C. Prototyping.
  • D. Workshops.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Which of the following is NOT an example of a generic stakeholder group?

  • A. Regulators.
  • B. Competitors.
  • C. Testers.
  • D. Employees.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Given the cashflows below, which of the following is correct?

  • A. The project pays back in year 4 of the project.
  • B. The project pays back in year 2 of the project.
  • C. The project pays back in year 3 of the project.
  • D. The project does not pay back within the four year period.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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